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Canadian Pacific Railway Specialist Business Systems - Shared Services 1 in Calgary, Canada

  • Req ID: 75722

  • Department: Information Services

  • Job Type: Full-Time

  • Position Type: Non-Union

  • Location: Calgary, Alberta

  • Country: Canada

  • % of Travel: 0-10%

  • of Positions: 1

  • Job Available to: Internal & External

  • Deadline to apply: 07/23/2019

Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts, providing North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit to see the rail advantages of CP.


The Specialist SAP Business Systems is to provide ongoing support to project teams specific to the change process. In addition, supporting the SAP Charm and Solution Manager Toolset for upgrades, provisioning and support.


  • Drive the implementation of industry best practices (ITIL) to CP change processes for the SAP System Landscape for both Run and Build;

  • Drive and collaborate with various process owners to develop, improve and implement standards, procedures and guidelines;

  • Mentor and educate internal and external resources on the (SAP) change processes;

  • Initiate broad visibility of any (SAP) system changes across CP and to all stakeholders;

  • Provide support in internal and external audits and reviews;

  • Technical knowledge of Solution Manager tool set, practices and processes;

  • Develop and implement an integrated approach to SAP and Non SAP change environments;

  • Assess projects pre production and post production to ensure quality mitigating incidents and defects;

  • Assist with project tasks in all environments for quality of deployments;

  • Complete the retrofits in all environments to ensure deployments can occur in a timely manner.


  • Bachelor Degree in Computer Science and/or SAP;

  • 5 Years + in SAP and or IT;

  • In depth knowledge of Charm and Solution Manager;

  • ITIL certification or understanding of concepts;

  • Proficiency in how SAP integrates with other tools;

  • Strong written and verbal skills and able to interact with all levels of Leadership;

  • Solid understanding of Change Management practices and processes;

  • Ability to establish strong working relationships with CP internal; customers as well IS departments;

  • Ability to work as part of a team and/or independently;

  • Ability to overcomes challenges;

  • Ability to influence and persuade;

  • Fundamental understanding of Project Management would be of great assistance.


  • Flexible and competitive benefits package

  • Competitive company pension plan

  • Employee Share Purchase Plan

  • Performance Incentive Program

  • Annual Fitness Subsidy


As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:

  • Criminal history check

  • Reference check

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").