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Canadian Pacific Railway Specialist Enterprise Content Management (OpenText) in Calgary, Canada

  • Req ID: 75968

  • Department: Information Services

  • Job Type: Full-Time

  • Position Type: Non-Union

  • Location: Calgary , Alberta

  • Country: Canada

  • % of Travel: 0-10%

  • of Positions: 2

  • Job Available to: Internal & External

  • Deadline to apply: 10/21/2019

Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts. CP provides North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit to see the rail advantages of CP.


Canadian Pacific has dedicated ECM (Enterprise Content Management) team to develop an ECM roadmap, execute the projects necessary to implement that roadmap and support the resulting systems and processes. The team has accountability for the architecture, implementation, integration, administration and support of OpenText Enterprise Information Management suite including Content Server, Archive Server, Extended ECM for SAP, Vendor Invoice Management, and Employee File Management. The Specialist, Enterprise Content Management is an important member of the ECM team and has a great opportunity to be part of an expanding implementation of OpenText EIM platform within CP.


  • Responsible for the daily management and administration of OpenText ECM ensuring interfaces work consistently and application performance meets requirements;

  • Develop and support ECM solutions and integration between OpenText ECM and other applications especially SAP systems;

  • Responsible for installing and configuring OpenText modules to meet the business requirements;

  • Develop Webreport and Livereport, Web services to meet project requirements;

  • Collaborate with Solution Architect and Business Analyst to develop solution design for new projects;

  • Install, configure, and upgrade Tomcat web servers and tune its settings to secure web applications;

  • Monitor OpenText servers performance and logs on daily basis and suggest tuning measures;

  • Develop functional and technical specifications to meet business requirements;

  • Perform unit test on the solution functions;

  • Responsible for root cause analysis of production issues and its prompt resolution;

  • Provide end user support during project implementation and post Go Live.


  • University Degree in Computer Science, Information Systems, or equivalent technical experience preferred;

  • 3 - 5 years of hands technical experience on OpenText EIM platform, including administration, configuration, development and support of Content Server, Archive Server/Center and Directory services, Invoice Capture Center (ICC).

  • Working knowledge of configuring OpenText Extended module for SAP ECC, CRM, HCM, TM systems is major advantage ;

  • 2-4 years of experience developing web services based on Content Server object model, Java, Webreport is an advantage.

  • Windows/ Linux Server O/S core Administration skills and networking essentials;

  • Experience connecting to Oracle or MS SQL DB, including understanding of Content Server schema and SQL programming;

  • Experience in the use and configuration of Web servers (IIS, Apache tomcat);

  • Strong, demonstrable understanding of document management and records management principles;

  • Experience and working knowledge in at least one of the following areas: application load balancing , application monitoring, certificate base authentication;

  • Excellent problem solving/trouble shooting skills;

  • Good organizational, planning and time management skills;

  • Proven strong communication skills - both written and oral - with technical and non-technical staff and with management;

  • Team player, skilled in working in a highly collaborative manner, delivering in tight timeline with multiple projects running in parallel.

  • Knowledge of the Railway business is preferable;


  • Flexible and competitive benefits package

  • Competitive company pension plan

  • Employee Share Purchase Plan

  • Performance Incentive Program

  • Annual Fitness Subsidy


As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:

  • Criminal history check

  • Reference check

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").