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IBM Engagement Manager-AI Business Applications in CAMBRIDGE, Massachusetts

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The role of the Engagement Manager is to ensure client success. Over the course of a three-year member contract, our clients need to achieve and demonstrate fruitful engagement with the lab that (1) contributes to institutional learning and insight for the company and (2) builds meaningful pathways from research to bottom-line impact. As an Engagement Manager, you will play a hybrid role that is both well-informed on the technical specifics of our portfolio and creatively business-minded as you stand in the shoes of the client. Working with a subset of our members, you will need the ability to learn quickly, listen empathically, and lead effectively to construct flexible operational and relational frameworks tailored for each client and each project team that client engages with.

Required Technical and Professional Expertise

  • Demonstrated ability to engage effectively with innovation teams within large organizations

  • Proven understanding of business strategy and early product development

  • Proven professional etiquette and relationship development sensibilities

  • Demonstrated leadership and teamwork qualities

  • Demonstrated creativity in connecting dots across disciplines for innovative solutions

Preferred Technical and Professional Expertise

  • Publication record of applied research and/or software prototyping

  • Product management experience in AI and/or data science

  • Educational background or demonstrated knowledge in computer science, data science, and business

  • Experience consulting for major organizations

  • Formal training in communication and negotiation

  • Proven communication and presentation skills

About Business Unit

IBM Research is a community of over 3,000 people across 19 locations on six continents. We are the organic growth engine of IBM, grounded in the scientific method as we pioneer what's next on the horizon for IBM and for the world.

The MIT-IBM Watson AI Lab is an academic-industry partnership focused on advancing fundamental AI research for real-world impact in business and society. We fund 50 active projects per year, each jointly executed by MIT faculty and IBM Research scientists publishing in the top peer-reviewed venues. We then work with IBM business units and member companies to bridge this scientific work to transformative domain applications.

Our membership program consists of seven deep relationships with global leaders across multiple industries: finance (Wells Fargo and Refinitiv), construction (Grupo ACS), consumer technology (Samsung), medical devices and diagnostics (Boston Scientific), transportation (Delta), and energy (Woodside). As we deepen these engagements and grow our membership further, we are looking for outstanding client engagement managers with a rare skillset: the ability to effectively traverse the worlds of Ph.D. scientists in research and business leaders in their respective domains.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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