American Water Associate Technology Expense Analyst in Camden, New Jersey

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

The Associate Technology Expense Analyst supports the creation, completion and analysis of standard technology expense reporting and financial information to ensure the overall analysis supports the business objective of the Technology and Innovation department. Support the department in shaping, driving and influencing business performance and continuous improvement; support value creation from expense analysis aligned with department goals. Support the rate process related to rate cases and filings with special emphasis on technology expense data and analysis, and supporting detailed work schedules. The Associate Technology Expense Analyst will also perform procurement and purchasing based activities to support the entire department; and is expected to thoroughly understand business and technology activities to ensure technology-based expenses and changes are prudent and relevant.

Key Accountabilities

  • Works with technology team, T&I leaders and T&I business partners to deliver effective analysis of results (plan, forecast and actuals).

  • Develop integrated expense analyses, projections, cost allocations, and reporting.

  • Analyzes integrated financial results, reviews financial/operational metrics, and prepares key performance variance analysis/explanations.

  • Assist in ensuring accuracy of expense reporting and technical compliance to US GAAP, Internal Controls, Regulatory Accounting and Company policy.

  • Performs all aspects of technology procurement, including the collection and execution of purchase orders, placement and tracking of purchase orders, coordination and reconciliation of invoices for processing, asset as built / in servicing, and technology asset management.

  • Build and maintain Supplier/Contractor relationships with the objective of reducing total costs, increasing productivity, and eliminating inefficiencies.

  • Elicits and analyzes information needs and requirements. Evaluates information gathered, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and often distinguishes general requests from underlying true business needs.

  • Collaborates with business partners to understand business requirements and/or operational issues that may impact the technology spend.

  • Support rate case activities with data mining, expense analysis, due diligence, and participation in rate case activities with Technology & Innovation and business partners.

  • Identifies processes for improvement and document existing processes, identify gaps between current processes and the desired state, assist in the design of new processes, help to develop process performance measures and plan the transition to a new process.

  • Ensure service level targets, performance and compliance requirements are achieved.


Functional / Technical Skills

Learning on the Fly

Organizational Agility

Problem Solving

Time Management

Experience / Education

  • 3+ years of financial planning & analysis / technology business management / financial management & decision support experience.

  • Exposure to and understanding of rate case testimony related to technology strategies and solutions.

  • Regulated Utility Experience a plus.

  • Bachelor’s degree in a Business Administration, Finance, Accounting, and/or relevant Technology area is required. Relevant Finance, Technology Business Management, Agile and/or ITIL certifications preferred.

Work Environment

Indoor office environment

Travel Requirements

As required.

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