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American Water Senior Director Regulatory Affairs in Camden, New Jersey

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states. To learn more about American Water and additional career opportunities, visit

Primary Role

Position will focus on national regulatory affairs issues in support of the regulated business, CSG and HOS, including but not limited to: National Association of State Energy Offices (NASEO), National Association of Water Companies (NAWC) (regulatory issues – i.e. regulatory subcommittee & Board support), NARUC, (National Association of Regulatory Commissioners and regional associations – e.g. MACRUC, MARC, NASUCA (National Association State Utility Consumer Advocates), FRI (Financial Research Institute, Missouri), New Mexico State University Center for Public Utilities, Edison Electric Institute (EEI). Responsible for developing and implementing the company’s national regulatory affairs strategies, practices and processes in a consistent and integrated manner across all operating subsidiaries. Act as the primary management liaison between operating subsidiaries and American Water Business Units, including Corp Rates, and Reg Counsel teams as well as State Presidents (and their teams). Provide leadership, strategy, vision and direction to identify, develop and implement best practices within and across all divisions and/or operating subsidiaries to ensure functional excellence. Oversee all contracted vendors in the area of national regulatory affairs. Manage the company’s National Memberships relevant to regulatory affairs to ensure the company is receiving the maximum benefits from such memberships.

Key Accountabilities

_National/State Support:_

  • Partner with the States to provide support, resource and guidance to the Divisional and State Presidents and MBB to ensure that national, divisional and subsidiary regulatory affairs needs are fully considered, integrated and aligned with the corporate office to maximize effectiveness.

  • Assure that regulatory affairs issues are prioritized and receive the required corporate review. Partner with each division and MBB, especially Corporate Rates and Reg Counsel teams, to address local/ state issues that have broader implications for American Water.

  • Have primary management responsibility for alignment in each division to ensure functional excellence of all regulatory affairs activities.

  • Provide strategic advice, executive coaching, and ongoing counsel within the area of regulatory affairs to States and relevant business units to support functional alignment and excellence.

  • In consultation with the Executive Leadership Team, and Senior Vice President Communications & External Affairs' team, lead the development, coordination and implementation of the Company's national regulatory strategy.


  • Because of nationwide engagement, responsible for identifying opportunities for thought leadership at a national level, e.g. preparing American Water’s engagement at NARUC conferences (and other similar conferences such as MACRUC, MARC, SEARUC, & Western), including identification of panel topics, presenters, overall narrative development, and archival conference summary documents.

  • Responsible for managing any external lobbyists specific to regulatory affairssupport.

  • Build coalitions with trade associations (e.g. NAWC and EEI) and other similarly situated companies to accomplish regulatory strategy objectives.

  • Develops white papers and coordinates the company's response to national regulatory policy initiatives.

  • Develop relationships with key external regulatory policymakers and corresponding staff (e.g. NARUC Water Committee Chair, Vice-Chair, Staff, et. al).

  • National Memberships*:

  • Ensure the company is fully utilizing and constantly assessing its national memberships (e.g. NAWC and EEI) to implement its business objectives in an optimal manner. This includes support and engagement on relevant regulatory committees (i.e. NAWC Regulatory Affairs subcommittee).

  • Coordinates the utilization by various lines of business within the company for each of the memberships and works with membership staff to drive company agenda and reputation


  • Broad knowledge of public utility and general corporate laws and regulations. Adept at building relationships that enhance the effectiveness of constructive policy making on behalf of the company

  • Excellent written and oral communication skills. Excellent negotiating and influencing skills.

  • Excellent planning, time management and organizing skills

  • Strong interpersonal skills with an emphasis on initiative, knowledge sharing and team building.

  • Ability to build strong working relationships with both internal and external stakeholders

  • Ability to influence key stakeholders to drive new concepts, policies and procedures.

Knowledge/Skills Continued

  • Ability to coach and motivate team members and foster team cooperation. Ability to manage government/regulatory lobbyists as applicable

  • Strong leadership skills, including ability to work effectively with all

  • levels throughout the organization and across functional lines and to lead cross functional teams in key regulatory policy initiatives.

  • Ability to handle confidential or sensitive information according to American Water's applicable policies.

  • Trust and respect of senior management

  • Strategic Focus - Looks at the big picture, thinks about the business, both within its own environment and in the global marketplace, and creatively identifies new horizons.

  • Team working - Is committed to working collaboratively to achieve business goals, building cohesiveness and identity with a work group, and valuing individual perspectives and contributions.

  • Delivers Results - Delivers bottom line results through bold, decisive actions, working through risks and uncertainty to create opportunity. Continually raises standards and promotes entrepreneurial behavior. Influencing - The ability to articulate an objective or idea in a compelling manner, so that others are persuaded to act on its merit.


Bachelor’s Degree required; Master’s Degree preferred

Travel Requirements



Champions safety


Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.