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American Water Talent Acquisition Project Manager in Camden, New Jersey

If you enjoy building relationships and collaborating with others . . . /then this may be the perfect opportunity for you!/

Primary Role

In partnership with the Director, Talent Acquisition and the extended TA team, the primary focus areas of this role include: vendor relationship management, talent acquisition/inclusion and diversity strategies support.

Demonstrates American Water’s values by collaborating with key stakeholders to drive a consistent, fair, and stellar talent acquisition experience and corporate culture.

This position provides strategic oversight of talent acquisition vendors and governance of the quality of services, makes recommendations, advises and resolves complex vendor related issues.

Key Accountabilities

  • Provides project management and ongoing support around vendor management and special projects

  • Advises on partnerships/engagements that support TA strategy and act as the interface between vendors and American Water.

  • Understand and translate internal/external recruitment-based technologies for the benefit of ongoing TA needs.

  • Research and apply market data regarding key talent drivers (myValue Plan, relocation plans, applicant experience, etc.).

  • Build and manage relationships with companies that provide services to the TA function.

  • Works to ensure that vendors meet/exceed contractual obligations by delivering quality products & services.

  • Evaluate potential suppliers using criteria such as industry experience, capacity, quality standards etc.

  • Monitor factors such as delivery reliability, quality and accuracy of estimates and invoices.

  • Keep vendors informed on organization or changes in market conditions that might affect demand for vendors’ products or services.

  • Provide and maintain vendor portfolio dashboards, scorecards/reports; conduct vendor portfolio reviews.

  • Review existing vendor management policies, processes, and procedures to update with industry best practices as necessary, and identify and provide input into continuous improvement opportunities.

  • Collaborate with Supply Chain in negotiating contracts to achieve desired financial terms and conditions, and ensure vendor provided services support business objectives.

  • Ensure Service Level Agreements have relevant metrics, monitor performance and initiate improvement actions as needed.

  • Provide regular feedback on vendor performance.

  • Manage and facilitate the process for optimizing vendor relationships to support the business strategy.

  • Facilitates the resolution of escalated vendor-related issues by coordinating with the proponent and the vendor.

  • Understand and champion TA technology changes.

  • Support the TA and I&D strategies through the coordination and planning support of our full range of special programs and initiatives (e.g., internship program with local universities, self-ID campaign, onboarding, etc.)

  • Collaborate with Communications to maintain social media presence on the careers page, Instagram, Twitter, etc.

  • Support internal and external outreach efforts to promote awareness of inclusion and diversity and build strong and inclusive constituent relationships.

  • Gather diversity statistics/analytics and create a monthly report that will be updated maintaining a statistical data base on diversity within the organization.

  • Maintain and coordinate quarterly I&D Advisory Council meetings and other inclusion events.

  • Perform additional duties and assist with special projects as assigned.

  • Navigate nuances and sensitivities involved in facilitating change in a large organization, while also demonstrating the ability to build strong interpersonal relationships at all levels.

  • Manage presentation and facilitation of resources to HR and other partners, focusing delivery on enhanced customer experiences.

  • Partner with Learning & Development to enhance I&D education efforts, including training, tools and resources to develop and enhance I&D leadership and management and further professional development and skills consistent with our diversity and inclusion goals and expected behaviors.

Knowledge/Skills

  • Must be comfortable and confident managing multiple and complex issues, competing priorities and at times competing stakeholders in a fast paced environment – with a positive and collaborative attitude.

  • Thrives within an environment of continuous improvement.

  • Identifies key trends in talent acquisition, and technology based talent solutions and best practices.

Experience/Education

  • Bachelor’s Degree preferred in Organizational Development, Human Resources, or Business.

  • Minimum 5 years of experience in Talent Acquisition, Vendor Management, or a related HR area.

  • Knowledge of cultural competencies, skill development, talent acquisition, and diversity and inclusion concepts.

Travel Requirements

10%.

Competencies

Champions safety

Collaborates

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

  • We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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