IBM Business Process Analysts in CAPITAL FEDERAL, Argentina

Job Description

Perfil 1:

Estamos buscando Analistas de Procesos con un mínimo de 2 años de experiencia en proyectos de mantenimiento o implementación, preferentemente de CRM/OCM.

Experiencia deseable en procesos de la industria de Telcos.

Si bien se solicitan 2 años de experiencia, se espera que el candidato sea un candidato pro-activo, que demuestre seniority y que tenga experiencia en el frente, que pueda trabajar de cara al cliente, tome temas y no sea pasivo.

Debe demostrar seniority frente al cliente.

Experiencia en Salesforce no requerida.

Perfil 2:

Will work with Product Owners to:

Review business process documents and challenge if they are not complete,

Challenge PO's regarding functionality that is a nice-to-have vs. a must have and help PO's prioritize.

Optimize the end-to-end process documents with a more precise definition of the business need prior to each sprint,

Improve planning at the start of each Sprint,

Challenge PO's and limit the introduction of new User Stories during the execution of a Sprint,

Improve the acceptance of the products generated in each Sprint

Required Technical and Professional Expertise

Experiencia en la industria de Telecomunicaciones

Preferred Tech and Prof Experience

-none

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.