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Thermo Fisher Scientific Sr. Manager - Analytics in Carlsbad, California

Job Description

ThermoFisher is looking for a motivated Sr. Manager of Analytics in the eCommerce team. The ideal candidate will be able to navigate a highly matrixed organization and build personal relationships across the business to understand organizational priorities. Driving toward a vision of a data-driven organization, you will roadmap and lead analysts in creating a self-serve data culture. You will ensure our KPIs tell a story of the customer’s experience.

Responsibilities

  • Leads and nurtures a team of talented Sr. Analysts (apx 4-5) with a focus on end-to-end customer experiences.

  • Collect and stitch together data across various platforms and sources to assemble to complete view of web performance, provide standard reporting on key KPIs and visualization.

  • Drive a culture that answers the ‘WHY?’ rather than reporting the ‘WHAT’ of business metrics.

  • Creates request intake process for Analytics and moves the team from reactive to proactive planning and sizing of requests.

  • Partners with business leaders (e.g. marketing, product and eCommerce) to define business strategies, areas of investment, and critical priorities.

  • Translates business and analytics strategies into multiple short-term and long-term projects, and manages end-to-end execution.

  • Drives analytics rigor by inspecting and experimenting methodologies, improving techniques, and creating a learning culture.

Qualifications

  • 10+ years of diverse analytics experience on end-to-end customer-level data

  • Proven experience in leading a team of analysts and/or scientists

  • Strong passion in uncovering strategic opportunities and solving business problems

  • Proficient with SQL

  • Experience in web analytics (Adobe)

  • Experience in data gap assessments, requirements and infrastructure implementation

  • Outstanding communications skills with both technical and non-technical colleagues

  • Undergraduate degree a must. Masters in a quantitative discipline preferred

If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here at https://jobs.thermofisher.com/page/show/eeo-affirmative-action-statement#accessibility for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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