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Verizon Cloud Systems Operations Engineer in Cary, North Carolina

What you’ll be doing...

Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the “Fourth Industrial Revolution” (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through cutting-edge technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.

You will provide advance-tiered support when joining our Cloud Platform System Operations team. You will help maintain and advance our OpenStack environment. This includes interfacing with tenants and peer support teams and participating in feedback loops with upstream resources that will shape the company direction. While embracing new technologies in an evolving culture, you will support our cloud strategies.

  • Providing advanced support for our cloud platform, and being responsible for the OpenStack environment, back end storage and underlying network infrastructure.

  • Communicating with cloud tenants and external customers.

  • Troubleshooting failures and productivity impacting events.

  • Integrating tenants onto the OpenStack platform.

  • Patching, updating and upgrading both hardware and software resources.

  • Automating repetitive tasks using agile software development practices and tools such as Ansible, Puppet, BASH and Python Scripting.

  • Participating in a 7 day on-call rotation that provides after hours support to cloud tenants.

What we’re looking for...

You get excited by the possibilities that technology creates and how it can improve people’s lives. Applying your analytical skills and expertise to solve complex problems is personally rewarding. While you are self-motivated and work well on your own, people also know you for your ability to drive the performance of cross functional teams and deliver great results. No stranger to working in a fast-paced environment, you convey a sense of urgency and manage multiple competing priorities with ease, never missing a deadline.

You'll need to have:

  • Bachelor's degree in engineering, computer science or related discipline or four or more years of work experience.

  • Four or more years of relevant work experience.

Even better if you have:

  • A degree.

  • Linux Administration certifications I and II, or equivalent proficiencies.

  • Network certifications CCNA, CCP, or equivalent proficiencies.

  • Proficiency in system administration, network administration, and the virtualization disciplines of both subjects.

  • Experience working with modern configuration management tools such as Puppet and Ansible.

  • Experience with distributed storage solutions such as iSCSl, Ceph, and Swift.

  • Experience with Linux systems administration, preferably in a virtualized environment.

  • Experience with networking concepts and protocols, including SDN and NFV.

  • Experience deploying and supporting various distributions of OpenStack such as RedHat and Canonical.

  • Strong scripting skills such as Python, Bash, Ruby, and Perl.

  • Contributed to open-source projects.

  • Membership and extensive interaction with the OpenStack community and active participation in core projects.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

REQNUMBER: 535967-1A