Oracle Principal Sales Consultant in Causeway Bay, Hong Kong

Principal Sales Consultant

Preferred Qualifications

Department Description:

Why Oracle ACS?

For more than 20

years, Oracle Advanced Customer Services has been providing outstanding personalized

and proactive mission critical support to our 4,000 customers in all major

industries globally, offering support through every step of our customer’s


Our industry

continues to change rapidly, and we know our customers must continue to modernize.

Advanced Customer Services allow our customers to minimize risk and cost, and

rapidly gain business advantage by implementing and supporting each customer’s

unique innovation journey with highly integrated and tailored services.

Whether that journey is to modernization, Public, Private or Hybrid Cloud, our

services and industry leading expertise can support our customers through each


Oracle Advanced

Customer Services (ACS) offers the perfect opportunity to work for an

organization committed to ongoing development and sustainable success in the

area of Cloud Transition Services and Cloud Managed Services. ACS

is Oracle’s only Enterprise Managed Services provider operating across all

of Oracle’s Cloud offerings to drive Business Transformation and Value for its

clients. This is an exciting time to join us with our broadening footprint and

expanding product range.

For more

information about Oracle Advanced Customer Services visit

ACS Solution

Managers play a key role in the attainment of new customers by leading the

development of complex solutions that are both operationally and commercially

sound. They work closely with customers and Oracle sales and delivery

teams. They have detailed knowledge of ACS services, Oracle products and

services from other lines of business, third party products and services,

contracts and cost modelling. ACS Solution Managers convince customers of

the benefits of the solution and its effectiveness in meeting their

requirements. The role requires interaction with senior customer contacts

  • CIO, CFO, Operations Managers, Consulting and Legal Firms - and internally

with Oracle management at all levels.


  • Initiate customer contact to

determine the customer’s requirements

  • Create customer-specific solutions

that address the needs of the customer and ACS

  • Use strategic and tactical thought

to create cost and risk models that balance the needs of the customer and ACS

  • Prioritize, communicate and

mitigate issues and risks with internal stakeholders

  • Manage approval of the complete

operational solution through Oracle’s approval process

  • Manage multiple approval cycles

with speed and effectiveness to achieve deal timelines

  • Present the solution and value

proposition to the customer

  • Explain how the solution will be


  • Negotiate and manage approval of

changes to ACS delivery standards to reflect the customer’s commercial,

operational, security and service level requirements

  • Provide smooth and efficient

transfer from pre-sales to ACS delivery teams

  • Recommend improvements to ACS

services, costing methods, and terms & conditions


  • Leadership

  • Team player

  • Personal drive, tenacity and


  • Highly organised, self-motivated

and able to work with minimal supervision

  • Ability to deal with and manage

highly complex situations and environments

  • Results oriented

  • Excellent communication and presentation


  • Innovative and creative

  • In-depth knowledge of ACS value

proposition and services

  • 3-5 years pre-sales

solution-oriented experience

  • Business level Chinese and English

written and verbal


Oracle application, middleware and

database product – essential

Oracle systems products, including

but not limited to Engineered Systems – desirable

Oracle services – highly desirable

Technical expertise in one or more

Oracle MCS/ACS domains - – highly


IT Service Management – highly


IT Project Management – highly


IT Enterprise Architecture – highly


IT Service pricing and contracting

(as an external service provider)

Ability to translate customer needs

into Oracle MCS/ACS solutions


  • 10 years relevant experience

  • Honours Degree or equivalent

  • Excellent industry knowledge

  • Previous Pre-Sales and/Or

Consulting background

Detailed Description and Job Requirements

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.

Job: Pre Sales

Location: HK-HK,Hong Kong-Causeway Bay

Job Type: Regular Employee Hire

Organization: Oracle