Verizon Conference Coordinator in Cedar Rapids, Iowa
What you’ll be doing...
You’ll dive into the center of the action, facilitating audio conference calls that span global initiatives, national politics, disaster management, Fortune 500 executive discussions—even an occasional brush with celebrities. Your exceptional presentation skills combined with our cutting-edge technology will ensure a quality, high-touch experience for our customers all over the world.
Communicating directly with small, medium and enterprise-level business and government agency customers.
Accepting and establishing conference call reservations.
Greeting and placing meeting attendees in the appropriate conferences.
Facilitating conferences for premium customers.
What we’re looking for...
Polished and professional, you give a great impression to customers. You’re able to listen carefully and express yourself effectively. You have a strong technical aptitude, the ability to multitask and are detail-oriented.
You’ll need to have:
Bachelor’s degree or one or more years of work experience.
Willingness to work different shifts.
Even better if you have:
Customer service experience. Ideally, in a call center environment.
Computer experience. Ideally, a typing speed of at least 45 words per minute.
The ability to handle confidential information sensitively.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.