Comcast Manager, Sales Forecasting & Analytics in Centennial, Colorado

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Benefits for new hires start on Day 1

Job Summary:

As a member of the West Division Sales and Marketing Analytics Team, this position is responsible for the leading Sales Channel Performance analytics and forecasting. Analyzes performance and communicates findings and recommendations to influence sales strategies. Benchmark sales channel performance across Locations, Teams, and Sales Representatives with a focus on identifying best practices and areas of opportunity. Develops bottoms-up sales channel connect forecasts, budgets, and targets. Knowledge of retail sales operations and metrics, compensation, commission plans, and expense implications is a plus. Develops process and procedures to drive department efficiencies. This role requires the ability to work on a blank canvas with little guidance to come up with rational approaches to solve analytical problems. Strong SQL and Excel data modeling skills are required. Less than 15% of the job involves running routine reports. The bulk of role involves creating new analyses/forecasts, and interacting with sales leaders or other team members.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how you do your job

- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences

- Win as a team-make big things happen by working together and being open to new ideas

- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our communities

Core Responsibilities:

- Develops business requirements, assesses current reporting capabilities, and makes recommendations for improvement.

- Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives.

- Identifies possible conflicts with the strategy and recommends cost-effective alternatives.

- Conducts full analyses of changes impacting customers and operations and ensures impacts are accurately integrated into forecasts.

- Carries out post-event analyses to validate forecast assumptions and identifies all additional factors associated with changes.

- Consistent exercise of independent judgment and discretion in matters of significance.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Primary Responsibilities:

- Lead monthly forecast process. Use business knowledge and rational analysis to influence sales leaders and other stakeholders on how to accurately forecast performance.

- Develops annual sales budgets

- Expertly writes SQL queries and performs ad hoc analysis against large databases.

- Prepare, analyze, and distribute recurring and ad hoc reporting/analysis

- Prepare and ensure timely and accurate load of Sales Channel Connect forecasts and budgets

- Provide analysis to evaluate/validate Sales Channel connect forecasts, budgets, and targets.

- Works independently to come up with rational and defendable approaches to solve analytical problems.

- Able to work with other organizations to reconcile differences in approach and drive common understanding.

- Lead and participate in the creation of analytic/tracking reports to help provide insight, measurement and sales strategy.

- Benchmark sales channel performance across sales representatives, regions, and divisions with a focus on identifying best practices and areas of opportunity.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

- Occasional travel to other office locations

Job Specification:

Education Level-Bachelors Degree or Equivalent

Years of Experience-Generally requires 6-9 years related experience

Additional Requirements:

- Must be expert in building Forecast and Analytical Models in Excel. Must be able to manage large datasets in excel.

- Must have solid SQL experience writing queries against large databases including ability to write: subqueries, join tables, case statements, cast data types and other functions.

- Must have creativity to come up with logical approach to solve new analytical problems, and communication skills to explain/defend the recommendations.

- Must be self-starter who is comfortable working independently in blank space.

- Needs strong influencing skills and ability to work in matrixed environment. Process improvement experience is preferred.

- Excellent oral and written communications skills are necessary to interface effectively with management, co-workers and various other internal and external customers.

- Database administration experience is plus.

Preferred Qualifications:

- Experience with BI tools: Tableau, Cognos, and Wave analytics preferred.

- Practical experience in CSG billing system is plus.

- Experience with Essbase is plus (building models, loading forecasts)

Comcast is an EOE/Veterans/Disabled/LGBT employer