Pearson Sr. Software Product Manager - Education Technology in Centennial, Colorado

Sr. Software Product Manager - Education Technology

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

We seek a Sr. Product Manager to join a highly collaborative and fast-moving team dedicated to building student experiences to support a variety of Pearson’s products. These high-intensity, high-profile initiatives demand a high degree of flexibility and willingness to workhands-on to achieve aggressive release targets with significant market and technological potential. Projects can vary across the product lifecycle from new product development to mature product support, and can also include migration of existing products to new technology.

As a Sr. Product Manager, you will lead cross functional engineering team(s) to drive the delivery of product experiences that our students love. You will define & deliver solutions with a cross functional team of ux design and engineering partners. Strong collaboration, problem solving, customer focus, dependency management, and the ability to reach goals with minimal supervision are essential to thrive in this role.

High Level Responsibilities

Responsibilities include:

  • Define, track, and guide the execution of the product roadmap in collaboration with a cross-functional team (e.g., User experience, Learning Design, Development, QA, etc.).

  • Create and manage the backlog(s), acting as a key product owner for the features and capabilities that you lead.

  • Specify functional requirements and acceptance criteria; craft other documents necessary for implementing the product roadmap.

  • Own relationships with partner product teams, including communicating requirements and addressing roadblocks.

  • Run acceptance testing processes to ensure that backlog artifacts are processed in near real time.

  • Demonstrate proposed ux designs & working software to a large audience of Pearson stakeholders and customers.

  • Identify and manage product dependencies within and across partner teams and the likely downstream impacts due to strategic and development decisions.

  • Effectively balance the needs of the business with the needs of technology. Collaborate closely with Pearson engineering and architecture to understand and raise trade-off decisions to be made in support of go to market delivery needs.

  • Work closely with engineering, architecture, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

  • As necessary, assist with beta and pilot programs for early-stage products and samples.

  • Contribute to defining processes.

Competencies:

  • Understand the Business: Has a good knowledge of Pearson’s digital courseware offerings and how it fits into the digital courseware landscape. Has good working knowledge of specific market opportunity or customer needs and expectations into product tool and component design. Consults with other stakeholders to assess options and determine the most efficient and cost-effective approach to building product capabilities.

  • Efficacy: Accountable, with minimal guidance, for innovation within the product platform. Understands efficacy requirements and is able to embed efficacy capabilities when building functional product tools and components.

  • Collaboration: Acts as members of cross-functional product teams with minimal guidance. Provides input to the team on translating customer and technical requirements into well-engineered, tested and deployed product capabilities. Interfaces, with minimal guidance, with stakeholders to determine feasibility for functional capabilities to meet customer expectations and needs.

  • Digital Change Maker: With minimal guidance is able to build and develop product capabilities with the customer experience in mind, based on inputs on customer intelligence from other stakeholders. Part of the team that investigates new approaches for product build based on examining new technology emerging in the market.

  • Direct to Consumer: Proven track record of defining and delivering direct to consumer mobile and/or web applications at scale, supporting 10s of thousands of products and millions of customers.

  • Transformer: Able to identify external or internal obstacles to product delivery or profitability and ensures that product teams work within parameters of budget.

KPIs:

Customer usage of delivered product

Customer Net Promoter Scores (NPS) with delivered product

Development team velocity

Customer support incident volume

Expected Results:

A highly engaging learning experience for students and instructors, as evidenced by high net promoter scores.

Enable instructors to excel through the delivery of value-added instructional features.

Thrive as a product manager in a customer-centered, energetic team.

Qualifications

Requirements:

  • Bachelor's degree or equivalent (advanced degree preferred)

  • Minimum of 3-5 years agile software product management experience, SAFe methodology preferred

  • Demonstrated success contributing to the definition and building of excellent web-based products and/or native mobile apps

  • Experience working with multi-functional project teams and working cross-functionally

  • Able to deliver a compelling presentation in front of small groups

  • Ability to write a clear, concise technical document

  • Outstanding analytical skills and attention to detail

  • Highly collaborative nature to lead and thrive in team environments

  • Passion for improving the world through education

PREFERRED KNOWLEDGE AND SKILLS

  • Experience developing new products in the education technology or digital media fields

  • Background in instructional design and/or learning theory related to interactive multimedia

  • Experience with JIRA

  • Internal candidates are preferred

Note: Must be fully authorized to work in the U.S. No visa transfers or sponsorships, no green card sponsorships.

#LI-NB0

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-CO-Centennial

Work Locations: US-CO-Centennial-2154 East Commons 2154 East Commons Avenue Centennial 80122

Job: Product Management

Organization: Global Product

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Nov 8, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1814872

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.