Wells Fargo Operational Risk Consultant 5 EIT EBT Risk in Chandler, Arizona

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Technology at Wells Fargo is at the heart of what enables us to satisfy our customers’ financial needs and help them succeed financially. The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day – both in the United States and across the globe – than any other division in our company.

The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. EIT also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, EIT manages world-wide technology for more than 8,700 stores and 12,500 ATMs.

This EIT Operational Risk Consultant role will have accountability for risk management in the Enterprise Business Technology (EBT) First Line of Defense (FLOD). Our environment continues to be one of heightened standards, raised risk consciousness, and regulatory requirements. The role will have to operate in a very dynamic manner, connecting and building relationships with key risk partners, using the new comprehensive First Line of Defense risk structure for EIT. As the FLOD, this role provides credible challenge to the EIT group, consistent with the Wells Fargo Vision & Values and risk appetite.

The Operational Risk Consultant will contribute to the planning and execution of critical FLOD risk functions, in alignment with the Corporate Risk Model and EIT Risk Target Operating Model. Responsibilities will include:

Identify & Assess:

  • Identifies operational risk issues by conducting and supporting risk assessments that evaluate the environment and estimate the level and trends of inherent risk, determine the effectiveness of associated controls, and the level and trends of residual risk.

  • Proactively identify risks within EIT across internal and external events

  • The ideal candidate will understand how emerging risks factor into the WWT organization and will be able to reach beyond typical silos to cultivate new business relationships allowing for insight and inclusion into new initiatives and discussions related to operational and emerging risks.


  • Document risk(s) within established and new line of business products / services and shared services IT processes / products / services

  • Evaluate risks and prioritize risks and remediation work

  • May assist in drafting corrective action plans and in managing change

  • Facilitating meetings establishing accountability, escalating issues and providing status updates as required by leadership.

Control & Mitigate:

  • Design and implement effective and proactive action plans that appropriately mitigate risks in a sustainable manner and define Key Risk Indicators to track impact

  • Operate controls in an effective manner to mitigate risks and deliver IT value

  • Execute the EIT-related compliance process (e.g. Audits, Issue and Corrective Actions, SOX) and IT Policy Management & Exceptions

  • Consult with technology teams on risk, process, and control assessments. This will include reviewing policies, procedures, processes, systems and internal controls; analyzing business and/or systems changes to determine impact; and identifying and assessing other operational risk issues.

Monitor & Report:

  • Monitor controls to identify gaps and prevent, correct, and detect operational risk issues

  • Identify, measure, monitor, support, and complete EIT risk management training, communication, and outreach programs

  • Integrate continuous improvement with metrics and monitoring

  • Advises management on risk ratings and evaluates ratings against established policy standards

  • Participates in and provides consulting and support for projects and initiatives with moderate risk to identify and mitigate operational risk in business activities

Required Qualifications:

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications:

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

  • Ability to interact with all levels of an organization

  • Ability to travel up to 25% of the time

Job Expectations:

  • Ability to travel up to 25% of the time

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5401519&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.