Allstate Virtual Triage Adjuster in Chandler, Arizona

Virtual Triage Adjuster

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Job ID :


Location :

Chandler, AZ US

Level :

Entry Level Professional

Job Category :


Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Allstate Insurance Company has an exceptional opportunity for a Virtual Triage Adjuster in Chandler, AZ!

*Please note: This position is located in Chandler, AZ. Selected candidates will be based inside the office - this position does not allow for remote or home based work.*

Think that working in the insurance field can’t be exciting, rewarding or challenging? Allstate Insurance has an exciting career opportunity that will utilize your customer service and auto technical skills to deliver on our promise to provide fast, fair, and efficient claim service. This opportunity is for an experienced and motivated collision damage estimator who will complete estimates from photos, and negotiate supplements with repair facilities utilizing live-streaming video as well as determine and settle total loss vehicles!

What you will do:

  • Work in a team environment within an Allstate office

  • Efficiently write an accurate estimates and supplements based on photos

  • Efficiently review, reconcile, and negotiate with repair facilities via Allstate's Virtual Assist, live-streaming technology

  • Perform recycled and accessory parts searches

  • Condition vehicles and prepare reports for customers to settle total loss claims

  • Determine salvage value

  • Determine and settle total loss vehicles

  • Service the customer with empathy while delivering compassionate service by understanding and meeting the customer’s

What we offer:

  • Competitive salary, based on prior experience

  • Generous Paid Time Off, 401(k) and pension

  • Medical, dental, and vision coverage

  • Wellness incentives

  • Tuition reimbursement

  • Volunteer opportunities

  • You can view all Allstate benefits @

Job Qualifications

  • Bachelor’s degree in related field preferred or equivalent experience

  • Minimum 1-2 years auto estimating writing experience

  • Total Loss Experience is a plus!

  • General knowledge of automobile parts and repair techniques

  • Working experience of estimating platforms such as ADP, CCC, or Mitchell

  • Excellent verbal and written communication skills

  • Strong organizational and computer skills

  • I-CAR or ASE Certification, and/or Adjusters license are desirable

  • Bilingual and military candidates are strongly encouraged to apply

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter at , Facebook at , Instagram at and LinkedIn at or watch a video at .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" at for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click "here" at for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.