American Water Supervisor Business Performance in Charleston, West Virginia

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

Responsible for providing financial and analytical support in the development of performance management information to support the Operations department function.

Key Accountabilities

Maintain KPI reporting mechanism for the Operations business units that fully integrates all agreed KPIs. (10%)

Review monthly narrative from departmental and business unit reports utilizing the information to compile the initial and follow-up corporate Managing Director Reports. (10%)

Identify areas for improvement/enhancement that will streamline the MD reporting process. (10%)

Integrate MD Reports with Balanced Scorecard Report. (10%)

Develop, coordinate and prepare data required for financial and regularly reporting of month-end closings, quarterly and year-end budgeting forecast for the Operations business unit. (10%)

Act as liaison between senior financial management and senior operational management on all financial matters affecting Operations business units and maintains appropriate relationships with Operations staff. (10%)

Assist Operations business units with the preparation of financial statements for use by internal constituents.

Assist in the creation and consolidation of business plans for Operations business units.

Assist in the development of management reports and presentations within Operations and the Central Region.

Participate in change initiative projects.

Perform other assignments related to business performance reporting, as required.

Complete other assignments and special projects, as required. (40%)


Dealing Effectively with Direct Reports


Directing Others

Managing / Measuring Work


Sharing Information

Experience / Education


At least five (5) years of relevant management experience in the water/wastewater field.


Bachelor’s Degree in Management or Business preferred.

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.