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American Water Supervisor of Field Operations in Charleston, West Virginia

Do you enjoy feeling engaged in and outside of work? Do you love to volunteer and support your local communities?

  • Join the Charleston, WV team in Field Operations to focus on a people-powered, purpose-driven and customer-obsessed business!*

  • Primary Role*

  • Manages the day-to-day operations of the distribution system

  • Operates distribution systems in accordance with Company policies and procedures and all applicable governmental laws and regulations

Key Accountabilities

  • Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations. (10%)

  • Establish a program that will ensure all EPA Partnership for Safe Water Goals will be met on a period-by-period basis. (10%)

  • Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets. (10%)

  • Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)

  • Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)

  • Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas. (10%)

  • mplement effective reporting processes. Provide analysis and support to Production and/or Network Director with information required for various reports, budgets, and business plans.

  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.

  • Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.

  • Continue to reinforce the importance of developing a diverse workforce.

  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.Work collaboratively with other functional leads to mitigate business risks.

  • Implement effective communications at all levels of our operations.

  • Provide effective leadership that will enhance our abilities to be flexible to changing business environments.

  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)

Knowledge / Skills

  • Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business

  • Knowledge of company policies and procedures and management theories, practices, and trends

  • Expert knowledge of process and operational areas.

Competencies

Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Experience / Education

  • Experience:*

  • 3-5 years experience in supervising operational areas and operating units, and managing and meeting performance targets.

  • Education:*

  • 2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent.

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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