US Foods Replenishment Lead in Charlotte Metro, North Carolina

Job Description:

Basic Purpose-

Team Up across various functions to ensure the replenishment function at the Market Distribution Center delivers on commitments, including maintaining continuity of product supply, while meeting key performance service indicators (KPIs). The Replenishment Lead is the face in the market working with the VP of Sales and VP of Operations to ensure any immediate need for product is met. They connect the market to the Replenishment Service Center (RSC) in Rosemont through constant communications, update calls, and collaboration with the RSC on demand changes and special projects. Monitoring quality of inbound product executing replenishment functions according with US Foods policies and procedures and serving as a subject matter expert on the supply chain systems, replenishment policies and procedures will also be part of your day to day responsibilities.


Daily management of all replenishment duties and KPI results for the Market, including management of the Replenishment Assistant.

Market leader and liaison of the replenishment function between the Market sales and operation leaders and the Replenishment Center (RSC) Replenishment. Works with Market and RSC personnel to execute sales growth initiatives and stocking new items for sales opportunities. Collaborates with RSC to expedite deliveries, costing reconciliation, validate unusual demand, and all other replenishment duties

Works directly with the VP Sales and VP Operations to ensure the market delivers on customer commitments. At times, negotiate with and/or strongly influence the VP Sales and VP Operations on alternative, creative means to meet a customer commitment.

Takes direction from Replenishment Manager for the Area on replenishment strategy, goals and KPI results

Monitors inbound product for quality levels and investigates any product concerns and product returned from customer due to quality concerns

Manages and executes the removal of slow, dead, excess and obsolete inventory, which may include crafting the strategy to move product in an expedited way

Manages, executes and follows up on all inventory management concerns including spoilage, alert date product and suspense inventory

Through Market Replenishment Assistant, manages the Credit Debit Memo Request process and drop ship billings

Ensures line of open communication between the RSC and Replenishment Assistant regarding business updates and Market initiatives along with all demand change information

Key service levels performance indicators mentioned above include the following:

  • Inventory Loss Minimization

  • Days Inventory on Hand (DIOH)

  • Customer Order Fill Rates

  • Excess and Obsolete Inventory Reserve

  • Managed Cases/Freight Income

  • Inbound Cases/Pallet

  • Slow and Dead Inventory

  • Special Order Response Time

EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status


Education/Training: Four-year college degree in business preferred, operations, or supply chain management, or equivalent food service industry work experience required

Related Experience: Minimum 5 year of purchasing experience required; proven experience of influencing people / management required; food service purchasing and management experience highly preferred

Knowledge/Skills/Abilities : Demonstrates ability collaborate with off-site personnel. Ability to handle multiple tasks at once; ability to function autonomously with very little direction or input. Must be able to achieve performance objectives. Possess a high degree of diplomacy, tact, tenacity and persistence to deal effectively with other stakeholders. Must be organized and have strong communication, influencing and follow up skills. Extensive food service knowledge and supply chain experience . Proficient with various Desktop software (e.g., Excel, MS Word, PowerPoint).

Primary Location: Charlotte Metro-NC

Schedule: Full-time Shift: Day Job

Job Function: Buyer

Job Level: Manager

Travel: No