Bank of America Business Support Manager II, Global Wholesale Credit Technology in Charlotte, North Carolina
7-10 years of experience in business/operational planning
Demonstrates leadership, leading through change and process improvements to deliver results
Strong analytical capability and demonstrates attention to detail
Demonstrated problem solving, strong follow up skills and ability to escalate and gain resolution
Self-starter able to work independently
Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines
Ability to navigate the organization and business partner relationships efficiently and effectively
Strong facilitation and interpersonal skills with the ability to build solid business partnerships and negotiate solutions; biased towards action and ability to build consensus
Superior presentation and communication skills (written and verbal)
Ability to influence desired outcome
Ability to develop and maintain strong relationships across the organization and at all levels of management
Strong decision making skills with proactive communication style
Sound knowledge of Microsoft Word, Excel, PowerPoint
Ability to manage and shift priorities as needed
Proven analytical, logical reasoning and problem solving skills
Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.
Posting Date : 03/09/2018
Charlotte, NC, International Trade Center, 200 N College St,
- United States
Travel : Yes, 5% of the time
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
Assistance for Applicants with Disabilities
Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .
Diversity & Inclusion
At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Frequently Asked Questions
Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.