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Wells Fargo Commercial Real Estate Asset Manager 2 (Commercial Mortgage Servicing - CPS) in Charlotte, North Carolina

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

Wholesale Commercial Real Estate (WCRE) operates throughout the United States, as well as Canada and the United Kingdom, to deliver a comprehensive platform of financing and banking products for experienced commercial real estate companies including balance sheet lending, CMBS origination and distribution, loan servicing, agency financing for multifamily properties, and debt and equity capital for affordable housing.

Wells Fargo Commercial Mortgage Servicing (CMS) is the industry leader and provider of real estate loan servicing in the United States, with global locations in India. CMS provides best in class mortgage servicing for a variety of third party customers and stakeholders, including Commercial Mortgage Backed Securities (CMBS), Mortgage Backed Securities (MBS), US Government-Sponsored Entities (GSE), US Department of Housing and Urban Development (HUD), Interim Lenders, Specialized Warehouse Lenders, and Secondary-Market Lenders. CMS also provides loan and portfolio level asset management for SRE/Real Estate Capital markets (RECM) balance sheet loans and loan and facility level asset management for Commercial Mortgage Loan Finance (CMLF). Services include: payment and escrow processing, cash and treasury management, asset management and surveillance - loan covenants, borrower consent requests, and investor reporting and collateral administration.

The Commercial Real Estate Asset Manager 2 will be responsible for the overall asset management of a portfolio of commercial real estate loans/investments, including complex and/or high touch loans/investments, with little need for detailed supervision.

Duties include (subject to specific product and/or investor requirements):

  • Reviewing, analyzing, and reporting of property performance

  • Conducting or reviewing, analyzing, and reporting of property physical condition inspections and compliance audits

  • Identifying issues and preparing, presenting, and executing watchlist and other action plans; assessing, analyzing, and reporting balance sheet and investor risk

  • Reviewing and processing reserve requests or equity capital contribution requests

  • Crafting strategies and solutions for borrower/developer/general partner consent requests

  • Assessing markets in which assets reside and identifying market/submarket risks and issues

  • Interacting with borrowers/developers/general partners, investors, and other internal and external stakeholders

  • Reviewing, understanding, and interpreting a wide array of loan/investment documents

  • Understanding all aspects of the real estate transaction including the loan/investment structure, borrower/partnership/LLC structure, property, management, and market

  • May serve in a mentoring capacity to credit analysts and junior asset managers

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Required Qualifications:

  • 5+ years of underwriting or asset management experience in one or a combination of the following: Commercial Mortgage Backed Securities (CMBS), multifamily/agency commercial real estate, commercial real estate investment, low-income housing tax credit investment or commercial real estate balance sheet lending

Desired Qualifications:

  • Ability to read and understand complex commercial real estate loan documentation and securitization documents, including pooling and servicing agreements

  • Ability to work effectively, as well as independently, in a team environment

  • Knowledge and understanding of Strategy Loan accounting system

  • Strong analytical skills with high attention to detail and accuracy

  • Strong organizational, multi-tasking, and prioritizing skills

  • Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions

  • Excellent verbal, written, and interpersonal communication skills

  • Extensive knowledge and understanding of credit and income producing real estate

  • Strong attention to detail and accuracy skills

  • Ability to read and understand basic commercial real estate loan or real estate investment documentation, securitization documents, including pooling and servicing agreements and related documentation

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.