Bank of America Data Support Senior Analyst - Business Process Automation in Charlotte, North Carolina

Job Description:

This role will provide business process automation support to aid in driving opportunity assessment, prioritization, and process optimization across the Global Financial Control group. This person will be responsible for assisting business teams to expedite implementation of automated solutions through collaboration with other CFO, CIO, and Enterprise Architecture teams to provide a consistent and governed approach in accordance with data management and tech strategy models. This person would serve in a business support role for training and hand-off of new tools used in process optimization efforts.

Key Activities include:

  • Drive opportunity identification and articulation efforts and develop associated proposals and roadmap for opportunity realization.

  • Supporting the development of an automation opportunity assessment framework and an associated automation tool selection criteria to ensure right tools are applied to the right opportunities

  • Partner with business areas to assess their process opportunities, facilitate process remediation/redesign activities and definition of appropriate automation approach to drive benefit realization

  • Leverage existing subject matter expertise on process optimization methods and tools as well as advanced Excel skills to develop engagement approaches for new technologies.

  • Develop prioritization and benefits tracking methodology for status reporting and strategic decision making by senior leadership.

  • Deliver accelerated execution of “quick win” type processes and support ramp up of internal business support team on new technologies.

  • Work alongside CFO ASAP and CIO teams to adhere to data and technology standards.

Required Skills and Experience:

  • Process definition and redesign

  • Process optimization

  • Business solution development (e.g. Rapid App Development/EUC development capability)

  • Continuous improvement (KPI definition, assessment, opportunity identification and delivery)

  • Advanced Excel experience

  • Strong collaboration and relationship management skills to drive change

Posting Date : 04/03/2018

Location :


  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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