Verizon Manager Business Operations in Charlotte, North Carolina

What you’ll be doing...

At Verizon Connect, we guide a connected world on the go.

We’re in it to win it. Today we’re the #1 global provider of fleet management solutions for both enterprise and small/medium businesses. Our consumer products, like Hum, create a more connected ride with vehicle diagnostics, emergency assistance, and WiFi. And to top it off, our partnerships with major car manufacturers help us care for more drivers with our connected technologies.

As a top 20 SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

We’re growing! This is a new position on our customer care team with the opportunity to have a major impact on our Customer Obsession. We need your strong leadership, sense of urgency and attention to detail to build on our existing programs

As a Business Operations Manager for Verizon Telematics Business Operations – Distribution Partnership and UBI teams.

This position will support efforts on large partnerships on the Distribution and Insurance Teams which includes verticals such as: Verizon Wireless, WirelessIndirect, Verizon Business groups, Automotive service and repair and auto dealership, client relations, legal agreements and go to market efforts, account maintenance, and follow up of marketing and operational strategy initiatives to the field. The candidate will serve as a lead interface between staff, as well as a subject matter expert enabling streamlined, effective communication, decision making, and leadership.

What we’re looking for...


•Operation support of contact for partnerships•Lead resource gathering, business requirements and partnership design calls•Operational support of pilot and or demo programs•Coordination of weekly meetings with all relevant parties, supporting partnership effort•Gather and present feedback for and to account managers, staff, and leadership team•Analyze performance and implement solutions•Manage complex work with decision making authority•Distribution enablement, sales support: Customer Journey (direct communication with customers, and out of the box experiences).

QualificationsMust Have:•6+ years’ recent experience in wireless Sales & Service•Experience developing and executing major launch support plans across markets•Exceptional knowledge of all Microsoft office and processes•Proven ability to manage multiple high profile projects simultaneously in fast paced ever changing environment•Excellent communication skills (written and verbal) with experience presentingideas/proposals/updates to senior leaders•Strong leadership skills with a proven track record of motivating team members to deliver strong results and positively influence change•Proven creative problem solver with ability to work effectively in a hyper-changing environment•Bachelor’s degree or equivalent work experience

Keywords: Verizon Connect,Verizon

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

REQNUMBER: 495629-1B