Wells Fargo Operational Risk Consultant 5 in Charlotte, North Carolina

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.

Our goal is to attract, develop, retain and motivate the most talented individuals – those who care and work together as partners across business units and functions. At Wells Fargo you will have the opportunity to join a team of talented individuals who share common values while addressing challenging issues. Our diverse lines of business offer a world of opportunity to expand your capabilities and advance your career.

At Wells Fargo, we invest in our people. Our diverse lines of business offer unique opportunities to expand your knowledge and advance your career.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify, govern and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk appetite of the company.

Our goal is to attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

This is a great opportunity to join a team committed to providing Wells Fargo with industry leading technology risk management. The Operational Risk Group continues to build out a best in class technology risk management capability.

The Technology Risk Management Oversight (TRMO) organization is responsible for establishing the strategic direction and management of Wells Fargo’s enterprise technology risk management program, including developing, maintaining and ensuring adherence to the Technology Risk Management framework. This role reports to the Head of Operating Existing Technology Oversight Program Executive and will be responsible and accountable to act in an independent risk management function for oversight and credible challenge. This role will be responsible for maintaining a strong technology risk culture, formulating technology risk appetite and tolerances, developing an understanding of current and emerging risks related to Change and Release Management and Request Fulfillment Management. The person in this position will also be responsible to identify, assess, measure, monitor, control and report on significant enterprise technology risks in these domains. The TRMO program provides independent risk management oversight to ensure an independent, integrated, aggregated and holistic view of Wells Fargo’s Change and Release Management and Request Fulfillment risks are addressed.

As a team member, this position will be responsible for:

  • Providing risk management oversight and governance to the Enterprise IT Change and Release Domain and the Request Fulfillment Domain, with a priority on remediation activities for MRA’s and Audit issues

  • Creation of risk Points of Views (POV’s), Risk Profiles and credible challenges for the Change and Release and Request Fulfillment Domains

  • Building strong relationships and collaborating effectively with operational risk and technology partners, insuring effective technology risk management principles are applied against technology enabled solutions

  • Providing independent risk management oversight to evaluate and challenge corrective action plans and root cause analysis for comprehensiveness, applicability and sustainability

  • Serving as a subject matter expert for these technology domains to aid in the identification, documentation, and remediation of technology risk management policy and control gaps

  • Oversight of the integration of requirements from the broader operational risk domains into existing technology risk management processes (e.g. risk assessments, monitoring of controls, KRI/KPI metrics)

  • Independently analyzing initiative activities and requirements against the proposed solutions to determine technology risk levels, control weaknesses, sustainability and to evaluate the risk of solutions not meeting risk reduction requirements

  • Oversight of the development of or amendment to risk frameworks/TOMs and policies pertinent to Change and Release Management and Request Fulfillment

  • Identification and prioritization of risks related to other domains in the ecosystem (i.e. service level, availability, incident, and problem).

  • Applying relevant risk and domain expertise to ensure the timely and effective identification, assessment and escalation of risks in a transparent manner

  • Actively participates on appropriate Domain related committees, councils and work groups to ensure appropriate independent technology risk management coverage

  • Possessing strong communications skills, demonstrating critical thinking capabilities, and the ability to convey complex information and ideas both simply and clearly; be able to effectively communicate and broker agreements amongst diverse, differing, competing, and/or conflicting perspectives/priorities

  • Effectively collaborating with business partners in the establishment of new or updated risk management processes and controls for these specific technology risk domains

  • Developing and maintaining strong relationships and trust with senior leaders including Front Line Risk, Independent Risk Management, IT, Info Security, Operational Risk, Internal Audit and Compliance

Required Qualifications:

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications:

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

  • Ability to interact with all levels of an organization

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5444053&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.