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Cummins Inc. Parts Specialist in Charlotte, North Carolina

Parts Specialist


Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

Learn more about this role and how you can begin Working Right .

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.

This is an exciting opportunity in Charlotte, NC for a Parts Specialist.

Your impact will happen in these and other ways:

Promote sales of Cummins, ReCon, Onan, and other parts and equipment by promptly and accurately handling customer inquiries and parts orders, both in person and via telephone, in a customer focus and sales orientation. Functions include inventory ordering, receiving, stocking, pulling, and reconciliation.

  • Greet customers.

  • Receive, stock, pick and ship parts.

  • Assist with packing and unpacking of parts.

  • Perform inventory counts and audits

  • Respond quickly to technicians’ parts requests.

  • Research and locate other products that complement Cummins parts.

  • Run various inventory reports to maintain the proper inventory levels.

  • Monitor warranty coverage at time of over-the-counter sales.

  • Sell our products and services; up sell, when possible.

  • Professional handling of phone calls and counter sales, as needed.

  • Drive company vehicle to pick-up and deliver parts.

  • Unload company truck as needed or assigned.

  • Operate forklift.

  • Complete supplied training programs as required.

  • Effectively communicate one-on-one and in small groups with employees, customers, managers, vendors and the public.

  • Keep work area clean, safe and organized.

  • Other duties as assigned.


Skills and Experience Required:


  • Customer-focused to deliver awesome customer service on a consistent basis.

  • Multi-task and follow tasks through completion.

  • Function effectively, and efficiently, without constant supervision.

  • Sales oriented, taking responsibility for parts sales.

  • Strong interpersonal and customer relations skills.

  • Strong organizational skills.


  • Knowledge of purchasing, ordering and receiving and stocking.

  • Accurately manage part numbers and other details.

  • Researching and cataloging of parts.

  • Basic familiarity with automotive parts.

  • Experience in inventory management.

  • Entry Level Microsoft Office experience.

  • Experience with engines, mechanics, and repair services.

Required Education, Licenses or Certifications

  • High School Diploma or equivalent required.

  • Associates degree or equivalent from two-year college or technical school preferred.

  • Fork lift certification.

  • Two to four years of diesel parts experience.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team:


Primary Location United States-North Carolina-Charlotte-US, NC, Charlotte, Cummins Atlantic

Job Type Shop

Recruitment Job Type Shop

Job Posting May 23, 2019, 7:54:57 AM

Unposting Date Ongoing

Req ID: 190001FP