Allstate Procurement Sourcing Lead - Insurance/Financial Services in Charlotte, North Carolina

Procurement Sourcing Lead - Insurance/Financial Services

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Job ID :

113780

Location :

Charlotte, NC US

Level :

Manager

Job Category :

Procurement

Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

A Sourcing Lead Consultant strategically sources and leads a combination of assignments and commodities/categories of moderate to high complexity and risk, in support of Sourcing & Procurement Solutions (SPS) objectives. This role will be responsible for indirect services spend categories, with a focus on Call Centers, Business Process Outsourcing (BPO), certain Professional Services (such as Legal, Tax and Audit), and various insurance industry-specific indirect services related to insurance underwriting operations (such as Third Party Administrators / TPAs). This role has responsibility to manage relationships and consult with key clients by coordinating and or leading sourcing/project teams and advisory boards. This role utilizes the Strategic Sourcing Methodology to deliver procurement value which enables clients to deliver on their commitments. This role independently recommends and develops policies, procedures and reports to govern internal usage of moderate to high complexity spend categories, and independently drafts communications, compliance/usage reports, memos, presentation materials, and demand management policy/guidelines in support of assigned commodities/ assignments. In addition, responsibilities include assisting in the development of junior level employees.

Key Responsibilities

Sourcing & Category Management

  • Proactively assess sourcing and category opportunities by gathering spend information, company purchasing patterns, competitive position, structured analysis of supplier/category industry, economics, market conditions, and expiring contracts; make recommendations based on these findings.

  • Collaborate with clients to understand their business needs and objectives and establish requirements.

  • Establish sourcing strategies which include evaluation of sourcing alternatives, identifying the sourcing approach, and establishing project plan / timeline to deliver an effective sourcing solution.

  • Effectively drive execution of the sourcing strategy for key projects which includes ability to create and utilize the most appropriate sourcing tools / templates, align business client needs, identify supply alternatives (inclusive of diverse suppliers), effectively communicate with suppliers, and influence cross functional teams / advisory groups.

  • Develop supplier selection criteria and gain client alignment; facilitate cross functional teams to evaluate supplier responses to select finalists (participate if appropriate) and effectively communicate the impact of sourcing decisions to involved clients, management, impacted employees and suppliers, as appropriate.

  • Negotiate contract terms and perform all aspects of the contract process:

  • Gather, develop and document client requirements.

  • Establish and execute a negotiation strategy.

  • Conduct contract and price negotiations with supplier.

  • Collaborate and communicate with Information Security, Legal, Privacy, Risk Management, Treasury, and internal client throughout the contracting process to develop and document final terms and conditions that comply with requirements.

  • Execute all contracts in the contract repository.

  • Develop and execute an overarching category strategy and plan for applicable categories.

Supplier Management

  • Perform all aspects of the Supplier Performance Management (SPM) process for assigned commodities including contract inventory, segmentation, risk assessments, contingency planning and validation of right pricing.

  • Create and implement SPM plan and internal compliance standards and measurements.

  • Document supplier performance measurements that ensure achievement of client goals.

  • Conduct business reviews with suppliers and internal clients to measure supplier performance, contract adherence and participate in issue resolution.

  • Maintain contact and network with supplier community for assigned commodities.

Other Responsibilities

  • Strengthen, expand, share, and utilize internal and external relationships.

  • Provide effective communication (written, conversation) for high complexity topics to influence and gain acceptance and approval of ideas, proposals and solutions.

  • Lead discussions with internal clients, expense managers, and key stakeholders to develop and implement demand management guidelines to govern the use of assigned commodities.

  • Measure and manage internal compliance with demand management guidelines and take corrective actions as appropriate.

Job Qualifications

  • Bachelors degree in business, supply chain, or related field

  • MBA a plus

  • CPM and/or CPSM certification preferred

  • 10+ years of procurement experience

  • Demonstrated knowledge and experience in the assigned spend categories strongly preferred

  • Advanced knowledge of procurement techniques and principles

  • Sourcing process, negotiations, contracting, supplier management, supplier diversity, industry/trend analysis, metrics/measurement, etc.

  • Procurement tools (i.e., financial reporting tools, contract management tool, reverse auctions, etc.)

  • Sourcing for high complexity commodities/categories

  • Advanced experience with RFP development and execution

  • Strong negotiation experience

  • Effective communication and interpersonal skills, to interact independently with both internal customers and external suppliers at all staff levels

  • Project management and organizational skills

  • Ability to prioritize projects and review with management

  • Advanced analytical capabilities, including cost models

  • Ability to conduct issue analysis, solution development, and conflict resolution

  • Customer focus

  • Ability to influence actions/decisions of customers and suppliers (at all levels)

  • Formulate strategies and approaches to achieve project objectives

  • Ability to develop junior level employees (directly or indirectly)

  • Awareness of corporate and SPS goals

  • Ownership of and input into departmental direction

  • Proficient in Microsoft Office Suite (e.g. Word, PowerPoint, Excel)

  • Demonstration of continued development via obtainment of professional designations (e.g., CPM, CPSM)

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter at http://jb.al.st/BWGk6 , Facebook at http://jb.al.st/BWGka , Instagram at http://jb.al.st/BWGlO and LinkedIn at https://www.linkedin.com/company/allstate/careers or watch a video at http://jb.al.st/BWGpG .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.