Deloitte Research Methods & Innovation Manager - Bersin by Deloitte in Charlotte, North Carolina
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.About Bersin by DeloitteBersin is part of Deloitte Consulting s Innovation practice. Bersin by Deloitte delivers research-based people strategies designed to help leaders and their organizations in their efforts to deliver exceptional business performance. Our WhatWorks membership gives Fortune 1000 and Global 2000 HR professionals the information and tools they need to design and implement leading practice solutions, benchmark against others, develop their staff, and select and implement systems. A piece of Bersin by Deloitte research is downloaded on average approximately every minute during the business day. More than 5,000 organizations worldwide use our research and consulting to guide their HR, talent and learning strategies. Are you a natural leader with a passion to dig in and pioneer new technology-enabled methods and processes for some of the largest corporate entities in the world? Our team works on the cutting edge building and delivering the next generation of HR applications and services to clients. We re looking for the very best individuals who thrive on what s possible. Work You ll DoTheResearch Methods & Innovation Managerwilldrive the quality of our research efforts with effective research methodologies and analysis techniques, as well as expanding our thinking beyond traditional research methods. This person is an experienced researchmethodologist. S/heensures both consistent excellence in research today and innovation in research methods and products tomorrow. This individual will be the primary steward of Bersin s collected data sets, helping to maintain quality, consistency, and long term viability, as well as an innovator in using data sets from other Deloitte Human Capital products to generate insights. S/he will play a crucial role in our ability to leverage increasing value from our data from both the creation of research assets and in support of new data-driven products such automated dashboards, diagnostics, and assessment tools. The Research Methods & Innovation Manager will act as a team leader and coach to members of the overall research team when needed, and will formally manage several resources dedicated to research support. In addition, s/he will personally oversee, and often times fulfill, on complex market research studies. More broadly, this person will be part of the team that works with our Product Management team in the development and maintenance of data-driven products and services. This person may also provide cross-functional leadership on internal projects, both within Bersin and with Deloitte Human Capital Consulting. We are looking for people who can learn our business, help us grow, and take advantage of opportunities to develop with the firm. Responsibilities: Research Design and Data CollectionDevelop quantitative and qualitative methods, tools, policies, and procedures.Advise on all aspects of research design, administration, and analysis, coaching researchers as needed.Work with analysts, content experts, and target audiences to develop, test and implement data collection methods and tools.Oversee data collection for large-scale projects.Manage data processing including data cleaning, recoding, weighting, and analysis.Provide analysis and key insights to support analysts in the creation of reports, tools, and presentations.Manage research suppliers when necessary.Manage Bersin s overall survey timeline, ensuring that studies have a regular cadence and respondents are not overburdened with frequent survey requests.Research InnovationDrive future methodological growth and process improvement, increasing our effectiveness, efficiency, and utility to our members.Stay current on the leading edge of quantitative and qualitative research methods.Investigate new advances in business research methods and tools.Introduce new methods, tools, and concepts to the team where warranted and advantageous.Evaluate our current methods and our application of those methods. Continuously looking for ways to improve.Data StewardshipOversee best practice related to all research data, past and present, in order to maximize quality and business potential.Lead governance of research data across Bersin products and services. Assist in advocating best use across the Deloitte ecosystem.Ensure that all data collected meets quality standards.Steward a common data dictionary for Bersin Research. Coordinate related interactions within the broader Deloitte network.Create and maintain a repository of all Bersin data and related analyses.Continuously investigate new, better, high-quality sources of data.Steward the ongoing growth and health of the Bersin Research Exchange (our research panel).Maintain the day-to-day relationship with our panel management platform provider.Maintain the day-to-day relationship with our online survey platform provider.Keep Bersin by Deloitte current per internal Deloitte policies and external regulations governing data collection and use.Basic QualificationsPh.D. in Economics, Industrial Organizational Psychology, other Social Science disciplines, or equivalent.5 years of experience as a research analyst, research scientist, or methodologist focused on Human Resources and related domains (learning & development, talent acquisition, talent management, leadership, etc.).Experience with a wide range of quantitative and qualitative research methods and related tools.Experience designing and managing large-scale online surveys.Experience with transforming research outputs into validated assessments, diagnostics, and benchmarking tools.Expert knowledge of survey methodology and survey operations, such as questionnaire design, cognitive interviews, survey administration, and data analysisExpert competency with statistical packages (SAS, WPS, SPSS, R, Stata) and survey tools.Experience with new innovations in research, such as online qualitative research, mobile data collection, social media market research, and social listening.Ability to coach and develop researchers related to research methods to work as part of a virtual, global team and oversee multiple tasks.High execution skills, with ability to consistently produce quality results.Comfortable working in a collaborative environment, providing and accepting continuous feedback and support.Preferred10 years of experience as a research analyst, research scientist, or methodologist focused on Human Resources and related domains (learning & development, talent acquisition, talent management, leadership, etc.).Experience managing India-based resourcesDeloitte Consulting LLPDeloitte Consulting LLP is one of the world's leading management consulting organizations for executable strategy, operations, technology, and human capital advisory services. The consulting practice is built around integrated core capabilities - people, process and technology and industry specialization - capabilities needed to help clients effectively tackle complex challenges.As used in this document, Deloitte means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of our legal structure. Certain services may not be available to attest clients under the rules and regulations of public accounting. About Deloitte Consulting s Human Capital Platform and Innovation PracticeHuman Capital Platform and Innovation (HCP&I) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCP&I delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce. About BersinTMBersin is the indispensable digital destination for the HR professional to build capability, community and credibility, stay informed, and lead on workforce issues. Our membership gives HR, talent and learning professionals the information and tools they need to design leading practice solutions, benchmark against others, develop staff, and select and implement systems. A piece of Bersin research is downloaded on average approximately every minute during the business day. More than 5,000 organizations worldwide use our research and consulting to guide their HR, talent and learning strategies.Learn more about Bersin. About the Insights TeamOur research-driven insights are the engine that powers our presence in the marketplace. We cultivate our insights from a wealth of sources: rigorous quantitative research, working groups of HR professionals, lessons learned from Deloitte engagements, HR vendor analysis, and careful monitoring of the regulatory environment. Bringing all of these sources together helps us frame truly critical issues in human capital. How you ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Learn more about what working at Deloitte can mean for you. Deloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. 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Category: Management Consulting