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IBM Solutions Architect in Charlotte, North Carolina

Job Description

IBM is seeking a Solutions Architect to structure and configure offerings onto an end to end seller platform leveraging best in class and quote-to-cash technologies.

The Solutions Architect will be a hybrid role of Solutioning and Configuration.

Roles & Responsibilities:

  • Provides guidance to Offering Analyst and Configurator on solutioning offering structure

  • Understanding of Asset Based Ordering

  • Assessing new capability requirements and impacts

  • Ensure Offering Introduction is using Apttus best practices

  • Understands the limits of the system and when it is necessary for custom coding

  • Help with identify root cause and triage defects

  • Works with Offering Analyst on offering template

  • Configures Gaia stack with offering attributes and characteristics

  • Notifies system administrator to build exceptions/requests in Salesforce/Apttus

  • Help with testing of offering configuration and functionality

Must be authorized to work in the US without sponsorship

PREFERRED location is Cambridge, MA or Raleigh, NC (Unable to provide relocation)*

* Remote option may be available for the right candidate


Required Technical and Professional Expertise

  • Technical Salesforce expertise

  • Technical Apttus expertise

  • SME of Apttus data model and the data flow during a transaction

  • Able to understand complex issues and articulate the best solutions to resolve

  • Familiarity with the latest developments in Salesforce, Apttus, and Gaia for a cohesive view of all factors

  • SME for Product Configuration

  • Analytical (read the template, and know what questions to ask)

  • System knowledge- understands Apttus, in order to properly onboard offerings, and troubleshoot effectively if there are issues/changes

Preferred Tech and Prof Experience

  • Salesforce Certifications

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.