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IBM Systems Engineer - Network Tools and Automation in Charlotte, North Carolina

Introduction

System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.

Your Role and Responsibilities

Ready to drive change for IBM and its customers? Love working with cutting edge technologies, dynamic and high performing teams? Embark on the journey with us in the Network Tools and Automation team with IBM Cloud IaaS where we own and operate a global microservice platform for the Network. We are looking for a highly skilled Systems Engineer with both Linux systems administration and networking experience to drive greater visibility and automation in our global network infrastructure, which plays a key role in IBM’s ability to be responsive to our clients and to act with speed and agility.

We are looking for talented, ambitious and dedicated Linux systems engineers who have a passion for improving the way our teams work by creating automations and services that can match the demands of our global Cloud.

You will be faced with a great challenge of scale: the infrastructure you work on and enhance is used to solve business problems involving millions of data sources. You will be challenged to deploy and operate services and automations leveraging a wide variety of open source and commercial technologies. If you’re a talented Linux systems engineer who seeks responsibility, thrives when empowered in a DevOps environment, and understands the importance of personal accountability then we would like to talk to you.

Responsibilities might include but are not limited to:

  • Responsible for all aspects of management, improvement, and support of the microservice platform's Linux based infrastructure

  • Assist other teams in engineering highly scalable solutions for new and existing services

  • Provide feedback to architects regarding any issues that present themselves

  • Manage multiple projects with various priority levels and timelines from start to finish

  • Act as escalation point for internal support departments in resolving a wide variety of customer facing issues regarding environment deployment, service issues, and technical questions

  • Consistently meet deadlines for complex issues and new projects involving multiple teams

  • Demonstrate best practices in all aspects of administration

  • Participate in weekly rotating on-call responsibilities, providing 24/7 coverage

  • Develop and maintain accurate documentation for internal procedures and services

  • Continuously stay abreast of new developments in supported operating systems to ensure consistent compatibility with established infrastructure

  • Must collaborate with other departments to resolve complex issues and be detail oriented

  • Ability to automate solutions to repetitive problems/tasks

Preferred Locations: San Jose, CA / Dallas, TX / Houston, TX / Austin, TX

Required Technical and Professional Expertise

  • 3+ years of applicable experience with Linux systems in a production environment

  • Understanding of basic network concepts, familiarity with TCP/IP and VLAN functionality

  • Ability to automate solutions to repetitive problems/tasks

  • Demonstrative written and verbal communication skills to audiences with a wide variety of technical knowledge

  • Very strong troubleshooting skills towards root cause analysis and practical issue resolution

  • Strong understanding of universal network services (DNS, HTTP, LDAP, DHCP)

  • Strong understanding of typical infrastructure services (e.g. MySQL or other DBs, OpenSSH)

  • Knowledge of one or more scripting languages (PHP, Bourne shell, Ruby, Python)

  • Experience using automation tools (Chef, Puppet, Ansible) to deploy and configure environments

  • Understanding of security thinking in service and operating system configuration

Preferred Technical and Professional Expertise

  • Exposure to Kickstart

  • Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)

  • Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)

  • Experience with message buses (e.g. Apache Kafka, NATS)

  • Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etcd)

  • Experience with secrets storage tools (e.g. HashiCorp Vault, Thycotic)

  • Experience with Golang development

  • Experience with virtualization technologies (e.g. KVM, XenServer)

  • Experience with compliance regimes

About Business Unit

Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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