Bank of America Treasury Information Reporting Specialist in Charlotte, North Carolina

Job Description:

Role Responsibilities:

  • Assist Treasury Information Reporting clients by providing guidance during the CashPro Connect Information Reporting (“CPC IR”) implementation process

  • Manage multiple new and maintenance requests simultaneously

  • Interact with various internal bank and external resources to complete implementations successfully including Fulfillment, Technical, Line of Business Operations, Vendor, International, Data Transmission, and Product Management resources

  • Educate and counsel customers regarding CPC IR reporting capabilities

  • Explain all aspects of the requested CPC IR services

  • Participate in technical kickoff meetings, gather necessary requirements to meet client objectives, perform setups, recommend and conduct end to end testing, and monitor initial live files/activity once in production

  • Ensure the client is able to use the CPC IR services effectively

  • Maintain and/or contribute to a project plan for client and internal use

  • Act as the single technical point of contact for client inquiries and guidance during the CPC IR implementation process

  • Initiate transition to client support services upon completion of successful monitoring of live files/activity

  • Provide consultative guidance as necessary for internal constituents including Sales, Fulfillment, Product Management, and Line of Business Operations partners

REQUIRED SKILLS:

  • Treasury Information Reporting background with knowledge of file based electronic information reporting

  • Previous experience as a project manager or business analyst in Treasury implementation, operations, customer service, technical consulting, sales, or systems

  • Previous positions must have included extensive customer contact

  • Familiarity with the variety of interfacing bank services CPC Global Operations supports

  • Strong interpersonal and project management skills to achieve cooperation/coordination of multiple tasks performed by other business units within the bank

  • Verbal and written presentation skills are necessary

  • The ability to communicate effectively with multiple levels in the customer organization

  • The ability to deal effectively with multiple deadline-driven, customer-sensitive projects and tasks

  • Very strong time management and task prioritization skills

  • The ability to communicate clearly and concisely both verbally and in writing

  • PC proficiency - experience with Windows and all Microsoft Office applications

DESIRED SKILLS:

  • Knowledge of Treasury Information Reporting file formats (BAI2, CAMT-XML, SWIFT)

  • Familiarity with file processing and transmission flows

  • Proven communication, technical, analytical, and customer relation skills

  • Banking and treasury management services focusing on reporting technologies, electronic commerce, encryption and data communications

  • Strongest candidates are those with proven technical, business and project management skills who work well without supervision.

  • 5 to 7 years of experience in banking and/or treasury management services

  • Familiarity with the Global Fulfillment Solution (GFS) work assignment/tracking application

Posting Date : 07/12/2018

Location :

Concord, CA, BUILDING D, 2000 Clayton Rd,

Chicago, IL, 540 W MADISON ST (IL4540),

Charlotte, NC, International Trade Center, 200 N College St,

  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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