American Water Supervisor Field Operations--Meters/Field Services in Chattanooga, Tennessee
American Water is purpose-driven, people-powered, customer-obsessed and the trusted source *of everything *water. Our employees in Tennessee go to work every day knowing they have an impact on the environment and people’s lives. If you’re interested in being one of the next leaders in our Operations team and you have a passion in serving our Tennessee communities, this is the job for you! This position will have primary responsibility for Field Services, Meter Reading, AMR & AMI programs and program maintenance for the Chattanooga, TN Operations.
We built our business on our values—safety, trust, environmental leadership, teamwork and high performance. Our business partners have our commitment to perform responsibly and to behave ethically while in pursuit of the highest standards of quality and service in our industry.
Visit American Water Careers to review this and all of the other amazing opportunities we have to offer! American Water offers a competitive compensation and benefits package including medical, dental, vision, prescription drug insurance; 401k with company match and so much more!
- Primary Role*
Manages the day-to-day operations of water and/or wastewater plant(s), operations and/or distribution systems in accordance with Company policies and procedures and all applicable governmental laws and regulations.
This position will have primary responsibility for Field Services, Meter Reading, AMR & AMI programs and program maintenance for the Chattanooga, TN Operations.*
Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations. (10%)
Establish a program that will ensure all EPA Partnership for Safe Water Goals will be met on a period-by-period basis. (10%)
Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets. (10%)
Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)
Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas. (10%)
Implement effective reporting processes. Provide analysis and support to Production and/or Network Director with information required for various reports, budgets, and business plans.
Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
Continue to reinforce the importance of developing a diverse workforce.
Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
Work collaboratively with other functional leads to mitigate business risks.
Implement effective communications at all levels of our operations.
Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)
Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business.
Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas.
3-5 years experience in supervising operational areas and operating units, and managing and meeting performance targets.
2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent.
Prioritizes & Role Models Safety
Plans, Aligns, & Directs
Join American Water...We Keep Life Flowing*™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.