BMO Financial Group Digital Product Manager - Small Business Banking in Chicago, Illinois
We’re on a mission:
Are you a curious thinker with innovative ideas and a passion for delivering market-leading digital customer experiences? Make your mark by helping us reimagine how we interact with our customers and create the experiences that matter to them. We’re building a team of passionate people, working collaboratively in agile, to reimagine banking for the digital age.
Why now and why BMO?
We believe our customers’ lives are changing – and we need to change with them. From day-to-day life to the moments that matter, our customers are increasingly defining success in different ways and we need to be there to help. This means meeting our customers where and how they expect to bank.
At BMO, we believe we must respond to our customers by becoming a customer experience-led, digitally-enabled bank. Driven by a deep understanding of our customers and willingness to constantly challenge the status quo, we believe we can meet the challenge before us.
We are building Small Business Banking experience teams, combining people with different skills and knowledge, to accelerate our customer experience. These teams will work agile, in a vibrant space, and embrace the lateAssist the Senior Digital Product Manager in developing Small Business Banking digital strategies and plans based on business objectives, analytical insights, metrics, and market trends – all through the customer lens.
As a Digital ProductManager , here’s what you will do:
Assist the Senior Digital Product Manager indeveloping Small Business Banking digital strategies and plans based onbusiness objectives, analytical insights, metrics, and market trends – allthrough the customer lens.
Work in a cross-functional agile team (alongsidea Senior Digital Product Manager, UI/UX designers, developers/testers) to deliverexperiences that delight our customers.
Develop business requirements – feature lists,user stories, and roadmaps – for online and mobile platforms and ensure theyare thoroughly reviewed by appropriate partners.
Assist in effective planning, implementation,evaluation, and sustainment of digital channel-specific initiatives to ensurethe achievement of anticipated benefits, using agile methodology.
Provide consultative advice to agile teams toensure that design and planning are appropriately customized, where necessary,to meet the unique business needs of the digital channel.
Advise external partners to ensure theirunderstanding of the digital channel and the uniqueness of its businessrequirements, contributing to the identification and sharing of best practicesrelated to project planning and implementation.
Contribute to the overall change managementstrategies of the digital channel by carefully and holistically managing,monitoring, and reporting on business and people impacts.
What makes you a great fit?
3 years of product management or digital experience
Strong understanding of mobile and webtechnologies
Demonstrated and focused desire to buildproducts and services that customers will love
Working knowledge of agile development methodologies
Experience launching digital products (industryagnostic) with demonstrated customer/financial impact
Ability to think strategically and creatively
Superior interpersonal and communication skills
Ability to ensure the confidentiality of sensitiveinformation and thrive in a fast-paced, intellectually demanding, andservice-oriented environment
Capacity for self-motivation, independentinitiative, and creative problem-solving
Diligent attention to detail and strongtechnical intuition
Ability to manage time and schedules to meetaggressive deadlines and influence through persuasive written and verbalcommunication
Undergraduate degree in Business, ComputerScience and/or equivalent work experience
We’re here to help
At BMO Harris Bank we have a shared purpose; we put the customer at the center of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmoharriscareers.com.
BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
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