Marsh & McLennan Executive Assistant in Chicago, Illinois

Oliver Wyman is a global leader in management consulting. With offices in 50+ cities across 26 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our 4700+ professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.

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Job Overview: To provide executive level administrative support to 1-3 Partners.

Key Responsibilities: Business Development

Build relationships with clients and client EAs

Understand the business goals and objectives of each supported Partner and help to push them forward proactively

Maintain and update current list of contacts and business activities in CRM database

Track and maintain sales activity/pipeline with each Partner

Proactively spot clients that haven’t been called upon and/or who need follow up

Execute requested follow-up calls for client mailings

Assist the Marketing Department with the co-ordination of customized mailings

Prepare letters, proposals and other documents using Oliver Wyman formatting styles Calendaring

Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up Assist with scheduling for complex projects as requested by the Partner and/or project team Travel Arrangement

Coordinate travel and accommodation, book cars, rail tickets, etc.

Develop understanding of Partner scheduling and travel preferences

Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months") Daily administration

Work with HC to obtain work permits and visas

Manage documents and project deliverables when requested

Notify staffing and Practice EAs of extensions/re-negotiations

Manage storage or disposal of confidential client information

Act as central point of contact for all assigned Principal/Partner administrative needs, liaise with other support departments as necessary Timesheet and Expense Reporting

Prepare monthly timesheets for each assigned Principal/Partner

Prepare all expense reports and/or delegate to a team assistant when necessary Team Support

Provide coverage for EAs who are out of the office to ensure seamless support to Principals/Partners

Provide short-term coverage for Principals/Partners who may be in the midst of an EA assignment transition or who are new to the Firm

Provide training and support to new EAs

Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team QualificationsExperience Required:

Bachelor’s degree preferred

At least three years’ experience at working in an administrative or customer service position.

Experience in financial services, management consultancy and/or a professional services environment a plus

Skills and Attributes:

Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal

Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.

Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment

Maturity, poise and judgment

Ability to maintain and respect confidentiality

Ability to think strategically and contribute to development of departmental model

One who takes constructive feedback in stride and incorporates feedback quickly

Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment

Ability to undertake projects and produce quality and timely results

Self-starter, strong initiative, confidence and ability to work with little guidance

Collaborative team player

Positive attitude, sense of fun: is collegial and friendly

Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description

Methodical, organized and excellent attention to detail

Flexible attitude; embraces change, hard-working, cost conscious and results driven

Committed to the company and add to the life and culture of Oliver Wyman

Authorized to work in the United States

Technical Skills:

Excellent Word, PowerPoint and Excel skills

Expert knowledge of Outlook

Knowledge of CRM systems (Microsoft Dynamics), a plus but not necessary Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 60,000 employees worldwide and annual revenue of approximately $13 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 100 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: Oliver Wyman is an equal opportunity employer. CHI0044M-en