CACI International Litigation Support Specialist in Chicago, Illinois
Duties and Responsibilities:
Responsible for designing, implementing, and overseeing end-user support for a large organizational component employing a broad spectrum of applications.
Provides recommendations on the design and direction of the program and evaluates effectiveness of the program.
Oversees all aspects of user and system documentation, training and communications.
Proactively seeks improvements to products, technologies, and approaches, and independently provides recommendations to client managers on the best ways to make applications available, and on which packages might be best suited for particular needs or the existing technical environment.
Works extensively and directly with client managers, clients, IT personnel, and support staff to effectively use applications.
Consults with end users on both incoming and outgoing data productions.
Provides recommendations for optimal formats for use in litigation support tools and for downstream tasks.
Manages and tracks all support activities.
Provides formal and informal user training in applications such as Relativity, Nexidia, CaseSoft suite and Legal Files.
Creates and manages databases and workspaces, including managing accounts, creating layouts and conducting searches, coordinates the importing and exporting of data, and serves as liaison between end user and IT personnel. Prepares productions and trial materials, and consults with end users to help them effectively cull, search, and use the data.
Experience using, supporting and training users on the following applications: Relativity.
In-depth understanding of eDiscovery protocols and specifications.
Excellent attention to detail, and ability to perform tasks accurately and quickly.
Ability to meet deadlines and prioritize tasks according to client requirements.
Customer-focused, congenial, professional attitude for working on site with government clients.
Must be an expert user of the applications supported.
Requires at least seven years of experience in providing direct support to end users of computer applications, of which at least two years is directly applicable to document management, records management and/or litigation support.
Experience supporting IT systems in a federal government environment.
Understanding of government IT security requirements.
Trial support experience.
Law Degree or paralegal certificate.
At least two years of experience in automated litigation support is very strongly preferred.
Experience using, supporting and training users on the following applications: CaseSoft Suite, Nexidia, Practice Manager, Legal Files, and additional litigation software tools.
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.