Deloitte Oracle EBS Application Managed Services (AMS)- Manager in Chicago, Illinois
Oracle EBS Application Managed Services (AMS)- Manager
Today s chief financial officers (CFOs) and financial executives are being asked to improve business performance and shareholder value, along with operational effectiveness and efficiency. Deloitte Oracle Financials Managers help clients delineate manufacturing strategy and vision, design and implement manufacturing process and systems which align with business objectives, having a measurable impact on growth. Do you want to be a part of a team that transforms the business landscape for its clients? Do you want to be on the winning team that drives transformation, improves productivity and streamlines business operations? Do you feel your skills surpass those of your peers and colleagues? If your answer is yes to all of these questions, it s very nice to meet you and we want to hear from you immediately!
Work You ll Do
As a Diamond-level member of the Oracle Partner Network, Deloitte needs thought leaders like yourself to help pave the way for our clients and Oracle service line development. For our clients, our Oracle EBS Managers reduce cost and support innovation at the enterprise level by managing business requirements and leading the functional design, prototyping and process design stages of Oracle EBS implementations. Responsibilities will include:
Client Management: Manage day to day interactions with executive clients and sponsors
Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
Combined with the right talent, technology holds the key to many complex business challenges. Many businesses rely on ERP solutions like Oracle to achieve important business goals. At Deloitte Consulting LLP, we possess deep industry and functional knowledge of Oracle applications and technology. We help our clients implement solutions to address manufacturing, financial, human resources, customer relationship management, procurement, order management, supply chain, and other business needs leveraging the full suite of Oracle products (i.e. Oracle EBS, ERP Cloud, PeopleSoft, JD Edwards, and Edge Products. Learn more about our Oracle practice.
What you ll do
Manage day-to-day operations of AMS engagements.
Support sales of AMS engagements
Direct engagement with client allows the individual to gain deep knowledge on business, and continuous interaction with user groups, exposure to business problems, while forging exceptional industry relationships
Helps provide opportunities to drive transformations for continuous improvements in the AMS journey- Inculcates entrepreneurship culture to drive initiatives for client
Provides stability in the role due to the typical long term engagements - Nature of AMS Contracts
Exhibit exceptional interpersonal skills to interact with senior client management. Prior consulting experience is an ideal match for this task
Application Management Services
No matter how complex your business questions, we have the capabilities and experience to deliver the answers you need to move forward. As the world s largest consulting firm, we can help you take decisive action and achieve sustainable results.
Work with teams across geographies, both national and international, to deliver Application Support Services for Clients.
Drive SLA adherence and engage actively with Client to help achieve and KPIs (Key Performance Indicators)
Execute and drive AMS projects, and possess strong Sales and Delivery experience
Work with teams on Oracle Cloud, Oracle EBS, or PeopleSoft environment and help sustain and improve systems and performances associated with OLTP and Boundary systems- Should have good understanding of Oracle functionalities associated with applications (although hands on performance not expected).
Work in a Multi-Vendor environment within an OLA framework and demonstrate leadership and ownership in resolving end to end problems for Client in an Oracle ERP.
Follow ITIL process and possess strong understanding on ITSM tools and ITIL framework. Apply the same in day to day activities, both tactical and strategic for clients.
Ability to construct and write solutions and work on proposals for Clients in Oracle EBS Space. Key metrics would be OTLP user sizing, efforts to deliver AMS projects
Understanding of ERP Operations and associated Boundary Applications
Have managed support engagements with Oracle ERP clients in a multi geo and complex organizational environment
Have Ability to understand Client problems in multi Technology and Multi Application environment and convert that into opportunities and solutions.
Have worked in support roles in a multi- technology environment - ERP, Reporting and Business Intelligence, CRM, Database Administration, SOA and B2B
Have supported proposal development, sizing for Oracle ERP and associated boundary applications operational models
Bachelor's Degree or equivalent work experience
10 years of relevant experience
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. Our team has deep industry and functional knowledge of Oracle applications and technology. And with a knowledgebase of more than 14,500 Oracle practitioners globally, we can help you develop your tool belt and build your career in ways you probably never even knew existed. For you, leadership, core competency and consulting capability development are priority one here at Deloitte so we make sure you have the personal hands-on direction from the leadership team and Deloitte University to make sure your skills are developed on all fronts. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world.
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Category: Management Consulting
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.