Oracle Principal Technical Writer in Chicago, Illinois

Principal Technical Writer

Preferred Qualifications

Why NetSuite?

One word - transformation .

At NetSuite, we believe the cloud is here to stay and so do our

20,000 customers. We believe businesses should not be bogged down by the

overhead of bulky data centers and expensive personnel to run it

all. Businesses need to be lean, efficient and agile. NetSuite is

literally transforming business around the globe by providing a cloud-based,

unified system that delivers unprecedented capabilities to drive business

forward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has

transformed the business operations of our customers without the high costs and

inefficiency of on-premise systems.

Transform your career at NetSuite

At NetSuite we work hard and we work smart. We hire fierce

competitors. We hire individuals that are fearless trail blazers. NetSuite

employees take the hill, we prefer action over inaction, we are tireless in our

mission and we pause only to celebrate our success. And we DO celebrate,

because if you don’t have fun along the way, then what’s the point?

Job Description:

The Technical Writer will create documentation and training for this

software. An ideal candidate will have excellent writing and verbal

communication skills, experience writing business software documentation, and

demonstrated ability to work in a fast-paced development environment.


  • Works closely with functional and technical

teams to successfully deliver documentation on new Campus Store features and


  • Works with product management, development, and

quality assurance to create release notes for new Campus Store releases.

  • Creates internal and external training material

for customers, support, sales and professional services teams using Adobe


  • Plan, organize, and write new documentation

based on use cases, user stories, feature requirement documents,

specifications, technical design documents, and hands-on use of the application

  • Revise documentation when application solutions

are updated and enhanced.

  • Proofread and edit documentation to ensure

consistency of language and the correct application of the Oracle style guide.

  • Produce screenshots, flowcharts, and other


Required Skills:

  • Bachelor's degree and 5 years of experience as

a Technical Writer or transferrable writing experience

  • Experience learning, using, and writing about

business applications, software, and technology

  • Attention to detail; excellent English skills;

proficiency in proofreading/editing, writing, and verbal communication

  • Experience using Microsoft Word and PowerPoint,

Cisco WebEx, Adobe Captivate, and other instructional design applications

  • Strong presentation, training and group

facilitation skills

  • Self-starter: fast learner, takes initiative,

adaptable to process changes

  • Strong time management and prioritization


  • Information gathering and interviewing skills

  • Knowledge of technical communication techniques

and standards

Preferred Skills:

  • Experience working with SMEs and

cross-functional teams across product development lifecycles

  • Experience working with global teams

  • Experience with authoring, desktop publishing,

and graphics software


Up to 25%


  • Vision:

o Revolutionizing

businesses with industry-focused, complete solutions.

  • Mission:

o Lead

NetSuite expansion into target verticals, incubating teams with deep domain

expertise that direct thoughtful investment in product, partnerships and services to deliver compelling

whole offers, and market share dominance.

  • Mantra:

o Focus on

the problem we are solving, not the feature we are building

Oracle is an Equal Employment Opportunity Employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, national origin, sexual orientation, gender identity,disability and protected veterans status or any other characteristic protectedby law.

Detailed Description and Job Requirements

As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting sales to analyze customer business needs.

Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.

8-10 years of relevant experience including 4 years of consulting experience. Prior team lead or manager experience. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Ability to travel as needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Job: Consulting

Location: CA-CA,Canada-Ottawa

Other Locations: US-IL,Illinois-Chicago, CA-CA,Canada-Toronto, US-CO,Colorado-Denver, US-TX,Texas-Austin

Job Type: Regular Employee Hire

Organization: Oracle