IBM Security Technical Solution Manager in Chicago, Illinois

Job Description

Cybersecurity is one of the most critical issues of our generation. No other company has the powerful combination of talent, industry-leading security technology, global reach and cognitive capabilities, powered by Watson, to combat the cybersecurity threat. This is more than just a job. If you want to help protect the world's cyber infrastructure and transform the security industry, we want to hear from you.

For decades, IBM has been a leader in providing the security technology and services needed to protect client computing environments around the world. Now, IBM Security is helping clients secure new hybrid cloud workloads which extend to AWS, Azure and the IBM Cloud. We’re making significant investments to develop next generation security solutions and set the standard in the industry for protecting the hybrid cloud.

We have terrific opportunities at the intersection of security, cognitive and enterprise cloud. Come join IBM!

IBM is looking for a Security Technical Solution Manager (STSM). The STSM is an integral part of the IBM Security Services team that helps build and manage a critical part of client facing security solutions. This is a high profile role best suited for the individual passionate about security, knowledgeable about solution design processes and security offering content, with the ability to participate in a group of similar minded architects and consultants, and willing to support the North America team to drive a high standard of quality to enable business success for the practice.


  • Support the NA Sales team across complex deals covering the Security Services portfolio; collaborating with Associate Partners and Sellers in the formulation of the solutions to meet client objectives while managing IBM Risk

  • Orchestrate and provide the thought leadership for the development of custom consulting and complex, multi-year, custom solutions and associated cost cases

  • Participate on a team of Technical Solution Managers to develop project definitions, use cases, transition strategies, viability assessments, solution mapping, work breakdown structures, requirements matrices, statements of work, cost schedules, technical and price assumptions, role qualifications and responsibilities, project plans, response to RFPs/RFIs and client presentations throughout lengthy sales cycles ranging from understanding requirements to assembling contracts packages and using a combination of both IBM and non-IBM offerings and services, labor, and software to meet client business requirements that are in line with industry best practices and current technology

  • STSM’s are expected to spend 20-30% of their time in face-to-face discussions with IBM clients to understand the security requirements and designing and presenting the appropriate solutions design approaches and proposal

  • Ensure successful hand-off of the solution to the delivery team

  • Assist IMT’s with local solution design needs as appropriate

Practice Leadership/Teaming:

  • Understand and adhere to GTS/GBS Services Integration Hub (SIH) processes

  • Successfully manage deals requisite process while providing leadership, direction, and education to sellers regarding both technical and business aspects including the use of various systems, policies, and procedures

  • Provide input to the global and local teams for improving offerings, delivery or overall business performance

  • Present to senior IBM executives on key deals, solution management metrics

  • Create new intellectual capital (ICAP) and knowledge assets such as proposal templates and FAQs and regularly refine them for each subsequent opportunity in an effort to continuously improve the substance and overall quality of deliverables from SDCoE to the sales teams

  • Collaborate with top sellers/TSM’s across GTS, GBS, SWG, and IS for end-to-end solution design, requirements definition, product and service positioning, proposal strategy and development, competitive differentiation, cost case development, and client meetings

Required Technical and Professional Expertise

  • At least 2 years of experience in delivering and developing security solutions

  • At least 1 years of experience in working with consulting and systems integration methods

  • At least 1 years of experience as a security consultant and/or architect

Preferred Tech and Prof Experience

  • At least 4 years of experience in delivering and developing security solutions, working with consulting and systems integration methods; and security consulting teams

  • Certified IBM – Architect or Consultant

  • Professional Certification eg. CISSP, CISA, CISM, CEH)

  • Product Certification eg. IBM IAM suite of products and 3rd party

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.