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BMO Financial Group Sr. Manager, Regulatory Interactions, Technology & Operations in Chicago, Illinois


200 W Adams Street

Job Family Group:

Business Management


Under the direction of the Regulatory Liaison and ARI Programs Director, the Senior Manager, Audit and Regulatory Interactions (ARI), provides support to the Audit and Regulatory Interactions function within T&O Risk and Internal Controls (TORIC). The Senior Manager will support the ARI Programs Director in partnering with key 1a points across T&O and the Enterprise to provide direction and guidance related to audits and exams, ensuring awareness and mitigation of potential areas of risk. This role is heavily focused on regulatory interactions and exam management. The role also supports the ARI Programs Director and ARI function in managing the audit and exam calendars and alignment to testing and readiness assessments.


  • Assist the ARI team and the broader TORIC function in executing against a defined interaction model related to T&O audits, exams and retest activities.

  • Oversees and reviews pre-exam activities such as the coordination of documentation, completion of pull list activities, coordination of exam preparation meetings as appropriate.

  • In coordination with the ARI Director, facilitates gathering of regulatory deliverables and leads internal efforts to compile required documentation to support examiner meetings, follow up/ad hoc requests.

  • Recommends actions to respond in-flight exam requests.

  • Provides Director, ARI Programs (and other key stakeholders/TORIC management as required) on-going updates of in-flight exam status, including any issues.

  • Facilitates meetings with remediation teams and assists in drafting success criteria against regulatory findings.

  • Tracks and reports on any examination remediation activities to facilitate regulatory updates.

  • Interfaces with the 1a remediation teams and the Enterprise Regulatory Office in preparation for RRCC Panel or OSFI Internal Remediation Panel.

  • Reviews results of exams, tracking any noted themes and trends that can be applied across T&O.

  • Prepares and provides updates as required to applicable steering committees, regulators, CSAs and risk management committees/forums.

  • Ensures regular updates are entered into the ARI audit/exam database and supports associated reporting needs.

  • Continuously works to establish a culture of understanding the purpose behind regulatory-directed decisions and expectations.

  • Performs special projects as assigned.


To deliver on these accountabilities, the incumbent must have the following authorities:

  • Coordinate and drive T&O regulatory activities and reporting (exam preparation, pull list submission, exam presentations, regulatory tracking and reporting, etc.)

  • Facilitate exam interactions and responses

Escalation to T&O and TORIC leadership of exam concerns / identified gaps


This job requires the incumbent to interact either directly or indirectly with the following processes and/or groups:

  • Regulators

  • Corporate Audit

  • T&O Leadership

  • T&O GRCT Teams and Leadership

  • Enterprise Risk Management CSAs

  • Enterprise Regulatory Office

  • US T&O Governance



  • Possesses a university degree/college diploma in related discipline(s) or equivalent work experience, and/or 8 to 10 years experience in Regulatory Compliance and/or Risk Management.

  • Experience leading or assisting with examinations.

  • Experience assisting with regulatory remediation activities.

  • Solid knowledge of Bank’s various risk types.

  • Solid knowledge of the Bank’s Policies and Procedures in relation to internal controls, risk and compliance.

  • Solid understanding of Bank legal and managerial organizational structure and regulatory implications.

  • Solid knowledge and experience with Microsoft Office, including Outlook, Word, PowerPoint, Excel, Teams, as well as maintenance of Spotfire reporting.


  • Possesses advanced written and verbal communication skills

  • Demonstrates advanced decision and risk analysis skills

  • Displays solid relationship management and leadership skills, working collaboratively with cross functional groups.

  • Ability to influence and create sense of urgency as required

  • Possesses highly developed meeting facilitation, presentation and negotiation skills

  • Team player who is self-motivated and goal oriented

  • Ability to develop, implement and manage change


The working environment provides minimal exposure to discomfort or risk to safety.

We’re here to helpAt BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial GroupServing customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.