Deloitte Tax Transformation Office - RPA Business Analyst in Chicago, Illinois

Are you a tech visionary who wants to play a critical role in the next wave of tech innovation? At Deloitte, you will maintain a solid knowledge base of the functional capabilities of and is a Subject Matter Expert on the various areas and products of the Studio Team. Interface with clients to define and document requirements for a named set of custom developed or vendor software products.

Work you ll do

As a Business Analyst, you ll be tasked with creating documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, wireframes and newsletters. You ll also be responsible for:

Assisting the Product Owner in leading, directing, and reviewing all activities associated with delivering technology products. Responsible for product quality, project timeliness, and customer satisfaction.

Responsible for conducting Design Thinking sessions to gain insights into end user and customer needs, Manages the Product Backlog for a Product, working with the Product Owner to prioritize requirements, define and manage scope and sprints for a project.

Provides operational support to practitioners and firm clients. Configures SharePoint features in production and non-production environments. Engages with various teams to resolve problems as they arise.

The team

Deloitte Tax LLP's National Chief Technology Office (CTO) is responsible for the design, development, and deployment of technology, tools, and standard processes to support the delivery of Tax services. The CTO team is focused on enhancing Deloitte Tax LLP's ability to deliver comprehensive, value-added, and efficient Tax services to our clients. It is a dynamic team with professionals of varying backgrounds from tax technical, technology development, change management, Six Sigma, and project management. The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development, engagement management, tool design, and implementation.

Qualifications

Required:

Bachelor s degree in Computer Science or Business Administration, or relevant educational or professional experience

2 years of related experience in related field.

Experience in process design and process improvement experience

Advanced written, verbal analytical and communications skills required.

Strong knowledge of data analytics

Strong interpersonal and relationship skills

Basic client interaction skills

Working knowledge of analytics, data management, statistics, accounting, and computer applications

Ability to coordinate and work effectively with teammates, end-users and leadership

Ability to work in a virtual team environment

Ability to complete work in an acceptable timeframe and manage a variety of detailed tasks and responsibilities simultaneously and with accuracy to meet deadlines, goals, and objectives and satisfy internal and external customer needs related to the job

Familiarity with agile project methodology

Up to 10% travel required

Preferred:

Experience working on engagements that have incorporated Robotic Process Automations (RPA) with one of the market leading RPA platforms : Automation Anywhere, BluePrism and/or UIPath

How you ll grow

At Deloitte, we help you shape the future direction of your career. We offer comprehensive development planning as well as training, mentoring, and coaching to help you grow from within. From hands-on experience to increases in responsibility to rewarding teamwork, Deloitte nurtures talent by providing supportive leadership.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals.

Category: Tax

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.