The Hertz Corporation Telematics Specialist TNC (HLE.Telematics Specialist TNC..Operations.Nonex) in Chicago, Illinois

General Responsibilities

A TNC Telematic Specialists role will focus on using future state in car technology to provide operational efficiencies and manage the dedicated TNC Fleet. Jobs will be using in car technology that is aplug and play device connected to the OBD2 port easily accessible in or around the vehicle’s dashboard. The Specialists will be asked to positively impact Key Performance Indicators (KPIs) by using the Fleet Dashboard and Hertz internal systems that will help manage telematics data and scorecards.

The TNC Telematic Specialists position is aligned and will report in to the Transportation Network Company division of Hertz. The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team. Must be a quick learner and have organizational skills. Must have the ability to work as a team member, not only with the other TNC Hertz employees, but with the vendors that assists in the telematic side of TNC. Basic computer skills are essential. Must be able to work outdoors. Overtime may be required.

Mandatory Requirements

  • Must work with third-party to manage the installation, troubleshooting, and removal of telematic devices

  • Responsible for updating Hertz systems with indicators to reflect the add and deletes of devices.

  • Required to work with telematic vendor to analyze defective devices.

  • Will use telematics data to impact TNCs core KPIs:

  • Use vehicle crash detection alerts to more accurately capture and charge for vehicle damage

  • Use telematics geofencing and geolocating to locate non-revenue and overdue vehicles.

  • Work with and manage outside vendors

  • Responsible for managing alerts from the Fleet Dashboard.

  • Work with local Operations and Overdue Department to locate overdue vehicles and dispatch tow companies.

  • Work with Operations and Damage Collection team to identify and charge appropriately for damaged vehicles based on telematic crash detection.

  • Analyze telematic driver behavior to identify unsafe drivers. Then work with Operations and Do Not Rent team to take appropriate actions.

  • Properly time stamp documents as required.

  • Follow all company service and safety policies and procedure

  • Ability to work with common hand tools is required.

  • Ability to work and communicate well with others

  • Ability to use Microsoft word tools to help organize and manage the business

  • Must be able to stand for long periods of time with continuous bending and twisting

  • Must be available to work scheduled hours depending on the needs of the branch

  • Must be at least 18 years of age

  • Valid Driver's License with clean motor vehicle record

  • Periodic MVR checks will be performed if hired

EEO Statement

Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Job ID 164013

# Positions 1

Category RAC Operations

Division TNC Lyft

Position Type Regular Full Time