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Thermo Fisher Scientific Client Services Leader Internship in Cincinnati, Ohio

The Client Services Internship position provides an opportunity for a student currently pursuing a Chemistry, Pharmacy, Biochemistry, Engineering or related physical science or Business degree to get hands on experience working with project and business managers and multi-functional colleagues in a fast-paced pharmaceutical contract manufacturing environment. The Client Services intern will contribute to project and account management, support customer-facing activities and advance best practices. The position starts in June, paid working 40 hours per week through August. Opportunity exists for this position to continue through the academic year on a part-time basis to allow for class schedules.

Essential Functions

  • Manages day-to-day activities of client accounts

  • Facilitates business review meetings, meeting agendas, meeting minutes, and maintains all primary contact and primary team contact information.

  • Supports Business Management and Portfolio Management Teams with profitability and pricing management.

  • Works closely with Project Manager and Business Manger to ensure best in class service for the client.

  • Ensures contract compliance, facilitates capture for execution of additional services, and performs annual contract pricing.

  • Reviews and implements contract amendments

  • Accept candid feedback and look for areas of improvements

  • Specific tasks will be tailored to the interns experience level and abilities

  • A Client Services intern works under the close supervision of Senior Client Services Leaders, Business Managers and Managers of Projects Management.

Skills and Abilities

  • Ability to work independently and as a member of a cross-functional team

  • Willingness to learn, be mentored, and improve

  • Desire to contribute and develop business and project management solutions

  • Exceptional customer focus

  • Desire to share insights and knowledge in areas of expertise with colleagues

  • Strong proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)

  • Project management knowledge and proficiency in Microsoft Project preferred.

Qualifications

  • Enrolled in Bachelor Program - Chemistry, Pharmacy, Biochemistry or related physical science or Business Program.

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

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