Transdev Streetcar Supervisor in Cincinnati, Ohio

Overview

Transdev, formerly Veolia Transportation, is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.

Supervises Streetcar Operators and related service

Responsibilities

  • Supervises the daily streetcar operation

  • Monitors on-time-performance

  • Investigates Customer Service Complaints in timely manner

  • Instructs Operators on policies and procedures

  • Responds to accident and incident scenes, investigates and provides detailed reports

  • Administers post- accident, reasonable cause and random drug and alcohol tests

  • Performs on board riding checks evaluating the safe operation of the streetcar

  • Performs Fare Enforcement duties

  • Provides direct response to emergency related incidents

  • Inspects passenger stations and facilities to ensure clean, safe and secure environment

  • Reviews Operator reports and payroll

  • Reviews digital recordings as necessary

  • Operates a streetcar in emergency situations

  • Assists in labor related disputes including grievances

  • Transports lost and found articles/items

  • Administers provision of the labor agreement within the realm of authority

  • Communicates with other departments within Transdev as well as the Agency

  • Provides daily report activities

  • Assists Operations Manager with special projects as assigned

  • Provides written reports concerning rules violations

  • Administers disciplinary action as directed

  • May perform some maintenance related tasks to ensure service continuity

  • Assist customers at ticket vending machines

  • Interacts with Customers and non- customers and provides information as requested

  • Observes infrastructure OTS, poles and tracks reporting conditions

  • Throws switches and flags streetcars

  • Manages the substation SCADA control console as required

  • Provides Streetcar dispatching as required

  • Other duties as required.

Qualifications

Education, Licensing, and Certifications :

  • High School diploma or GED

  • Valid Driver’s License in good standing

Education Preferred:

  • Supervisory experience

  • Education at the college level

Experience :

  • Previous experience directly related to transit/public transportation

  • Rail Transportation related operations and supervision strongly preferred

Skills and Knowledge Required:

  • Ability to work within a union environment

  • Skills in composing reports and correspondence

  • Ability to work effectively with others

  • Clear verbal communications skills

  • Ability to use personal computer with office software including Outlook, Excel and Word

  • Ability to read, interpret documents, safety and work related rules, operating instructions and procedures

  • Ability to work independently

  • Must be able to learn and operate a streetcar

  • Must be able and willing to provide training

  • Must be able to maintain confidentiality

  • Must maintain an even-tempered disposition under stressful circumstances

Pre-Employment Requirements:

  • Successfully pass a drug and alcohol screen, DMV Check, criminal background check and verification of previous employment

Physical Requirements:

  • Must be able to be stand and walk for prolong periods of time

  • Work in environment with seasonal temperatures changes shifting between hot and cold weather

  • Must be able to work varied shifts including weekends and holidays

Safety Sensitive Position

This position is identified as safety-sensitive. Employee in this position is required to participate in testing programs for prohibited substances and must pass a Department of Transportation (DOT) medical examination as necessary. Participation in these programs is a condition of employment. A safety-sensitive employee is subject to random drug and alcohol testing when reporting for duty, during working hours and immediately upon completion of work.

For more information please visit our website at www.transdevna.com/careers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Requisition ID 2018-8090

Position Category General Managers/Assistant General Managers/Operations Managers

Internal Reference 290

Company/Division Transdev Rail