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Shell Polyethylene Account Manager- Ohio/Indiana/Michigan Territory in Cleveland, Ohio


Job Title:

Polyethylene Account Manager- Ohio/Indiana/Michigan Territory

No. of Positions:


Job Description:

Shell employs some 82,000 people in around 100 counties. Shell Chemicals make and supply a range of petrochemicals to large industrial customers who, in turn, use them as the building blocks of our modern world; plastics, coatings, paints and detergents. With cutting edge technology and a multi-billion-dollar turnover, the companies that make up Shell Chemicals number among the largest petrochemicals operations in the world. At Shell our commitment is to satisfy the worlds need for energy with economically, socially and environmentally responsible solutions. We seek a high standard of performance, and understand that great ideas can change the world. If you want to work with a group of creative, ambitious and innovative professionals then you should consider Shell. We will provide you with the resources to put your ideas into action, opportunities to advance your career, and outstanding benefits and rewards that support your quality of life. Join us and let’s make a real difference together.

Role Specifics

Shell Chemical is returning to the Polyethylene business after several years of absence, this role is an opportunity to become a part of the team focused on building a world class global business and organization. The Pennsylvania Chemicals Project is the first Shell polyethylene project to move into execution and is an ethane-based petrochemical complex consisting of a world-scale Ethylene Cracker (ECU), three polyethylene (PE) lines, PE logistics and supporting OSBL (utilities, general facilities, storage, and hydrocarbon logistics). This position is critical to the mission of team and provides opportunity for future growth into polyethylene business leadership roles, and this will promise to be a once-in-a-lifetime experience. This role will be based in the Mid-West sales Territory encompassing Ohio, Indiana, and Michigan with the successful candidate being home-based.


  • Develop and maintain strong relationships with PE customers at multiple organizational levels

  • Solicit PE sales monthly within assigned territory, overseeing the end to end customer experience from forecasting, order entry, pricing, contracting, delivery, credit, product quality, etc. while maximizing value to the Shell PE Business Unit.

  • Travel to visit with accounts F2F required often and regularly.

  • Develop new opportunities with customers utilizing cross functional support teams within Shell PE (Technical Service, Logistics, Customer Service, Commercial).

  • Exhibit behaviors of external focus, commercial mindset, delivery, and speed resulting in improved customer satisfaction.

  • Take growth as a top priority and spend significant time hunting new, as well as managing existing, accounts.

  • Proactively read the customer and market segments and implement responses to competitor activity and market changes.

  • Make joint visits to customers and prospects with more senior team members to take advantage of coaching for further development.

  • Use of price management systems, forecasting tools, and order process systems that provide a high level of customer service.

  • Monitor key competitors and understand their strengths and weaknesses in to maximize sales opportunities.

  • Contribute to the planning and development of the commercial business by providing recommendations and market intelligence on customers, competitors, market trends, etc. to the commercial management team.

Auto req ID:



Commercial Business to Business (B2B)

Country of Work Location:

United States

Employment Type:

Full Time

Company Description:

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

Work Location:

SOP US - Home Office Site


  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

  • Bachelor’s degree; in Engineering or Chemistry is helpful, but relevant industry experience is more critical

  • Minimum three (3) years of experience in Polymer sales

  • Previous customer facing experience required

  • Any Polymer Manufacturing or Technical Service experience would be an asset

  • Knowledge of various Polyethylene end-use market segments would be a plus

  • Strong Health Safety Environmental orientation required

  • Ability to take advantage of coaching from senior team members

  • Strong Negotiation and influencing skills will be required

  • Experience with cross functional teams in resolving complex issues that improve customer satisfaction levels is helpful

  • Demonstrable track record of delivering high quality results

  • Financial acumen and excellent analytic skills

  • Displays decisiveness and courage when faced with ambiguity and tough choices

  • Proven external mindset

City, State (if applicable):

Cleveland, OH