Shell Polyethylene Account Manager- Ohio/Indiana/Michigan Territory in Cleveland, Ohio
Polyethylene Account Manager- Ohio/Indiana/Michigan Territory
No. of Positions:
Shell employs some 82,000 people in around 100 counties. Shell Chemicals make and supply a range of petrochemicals to large industrial customers who, in turn, use them as the building blocks of our modern world; plastics, coatings, paints and detergents. With cutting edge technology and a multi-billion-dollar turnover, the companies that make up Shell Chemicals number among the largest petrochemicals operations in the world. At Shell our commitment is to satisfy the worlds need for energy with economically, socially and environmentally responsible solutions. We seek a high standard of performance, and understand that great ideas can change the world. If you want to work with a group of creative, ambitious and innovative professionals then you should consider Shell. We will provide you with the resources to put your ideas into action, opportunities to advance your career, and outstanding benefits and rewards that support your quality of life. Join us and let’s make a real difference together.
Shell Chemical is returning to the Polyethylene business after several years of absence, this role is an opportunity to become a part of the team focused on building a world class global business and organization. The Pennsylvania Chemicals Project is the first Shell polyethylene project to move into execution and is an ethane-based petrochemical complex consisting of a world-scale Ethylene Cracker (ECU), three polyethylene (PE) lines, PE logistics and supporting OSBL (utilities, general facilities, storage, and hydrocarbon logistics). This position is critical to the mission of team and provides opportunity for future growth into polyethylene business leadership roles, and this will promise to be a once-in-a-lifetime experience. This role will be based in the Mid-West sales Territory encompassing Ohio, Indiana, and Michigan with the successful candidate being home-based.
Develop and maintain strong relationships with PE customers at multiple organizational levels
Solicit PE sales monthly within assigned territory, overseeing the end to end customer experience from forecasting, order entry, pricing, contracting, delivery, credit, product quality, etc. while maximizing value to the Shell PE Business Unit.
Travel to visit with accounts F2F required often and regularly.
Develop new opportunities with customers utilizing cross functional support teams within Shell PE (Technical Service, Logistics, Customer Service, Commercial).
Exhibit behaviors of external focus, commercial mindset, delivery, and speed resulting in improved customer satisfaction.
Take growth as a top priority and spend significant time hunting new, as well as managing existing, accounts.
Proactively read the customer and market segments and implement responses to competitor activity and market changes.
Make joint visits to customers and prospects with more senior team members to take advantage of coaching for further development.
Use of price management systems, forecasting tools, and order process systems that provide a high level of customer service.
Monitor key competitors and understand their strengths and weaknesses in to maximize sales opportunities.
Contribute to the planning and development of the commercial business by providing recommendations and market intelligence on customers, competitors, market trends, etc. to the commercial management team.
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Commercial Business to Business (B2B)
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Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.
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SOP US - Home Office Site
Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
Bachelor’s degree; in Engineering or Chemistry is helpful, but relevant industry experience is more critical
Minimum three (3) years of experience in Polymer sales
Previous customer facing experience required
Any Polymer Manufacturing or Technical Service experience would be an asset
Knowledge of various Polyethylene end-use market segments would be a plus
Strong Health Safety Environmental orientation required
Ability to take advantage of coaching from senior team members
Strong Negotiation and influencing skills will be required
Experience with cross functional teams in resolving complex issues that improve customer satisfaction levels is helpful
Demonstrable track record of delivering high quality results
Financial acumen and excellent analytic skills
Displays decisiveness and courage when faced with ambiguity and tough choices
Proven external mindset
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