Oracle UX Writer in Colorado Springs, Colorado
Responsible for creating, evaluating and modifying prototypes to support evolving hardware and software application development.
As a member of the User Experience team, you will develop and apply software design/usability processes in the investigation of technical problems. May develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses. Provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response and conversational user interaction. May assist in developing design concept and implementation, providing input on user design considerations. May produce specifications describing user needs and internal structures for product in development.
Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. Typically four years of software engineering or related experience needed.
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
*Role: *UX Writer
*Location: *Austin, TX, or Kitchener, ON preferred; telecommuting / remote from within the US or Canada also OK
What We're Looking For
We re looking for a talented UX writer to join our Experience Design Team. The ideal candidate has experience delivering relevant text at the right time to help users. You have a passion for best-in-class product experiences based on research. You can write in a bespoke, simplified style that fits our custom audience. This isn't just about copy, we also need someone who is part content strategist. Someone who can help contribute to the content vision, including tone and voice, for a cohesive product experience that's seamless across platforms and touch points.
You will be part of a team that is innovating our product experiences in a dynamic, agile environment. Your focus will be creating useful, meaningful text that helps users complete tasks and develop a relationship with the brand. You'll write and manage microcopy, labels, error messages, and any text that is shown to users. Additionally, you know how to use research, empathy, and past experiences to make informed choices.
Perhaps most importantly, you know how to communicate across teams. This position works closely with designers, researchers, product & project managers, marketers, and engineers. It's critical to be able to positively respond to feedback, incorporate new ideas into your work, and build strong professional relationships.
Lastly, we will want to see a portfolio of your work that demonstrates your talent for simplifying, streamlining, and clarifying product experiences.
What You'll Do
Define copy for user navigation, learning, onboarding, error messages, and other components of the end-to-end user experience
Set and communicate strategy for product language to support a unified product narrative
Document and share best practices
Build strong relationships for close collaboration with researchers, product & project managers, marketers, engineers, and others
Be a leader, mentor, and spokesperson for all of Oracle NetSuite about the UX Writing role
Constantly strive to have a consistent language experience throughout the teams and organization
Provide options or alternatives of your work while communicating pros/cons to each
Present your work to stakeholders and teammates with confidence and a growth mindset
Support research with customers while bridging the gap between users and the team
Manage and prioritize multiple projects of varying timelines, degrees of complexity and scope
Qualifications / Skills
Bachelor's degree in English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience
Minimum 5-years of relevant experience in user-centered product writing
Interest in and an understanding of how UI design principles influence content
Experience working with developers to ensure best practices for delivering meaningful content are embedded into programming
Experience setting direction for content across multiple projects
Ability to build relationships with teams and customers
Experience or ability to learn how to bring your work to customers for feedback
Experience defining information architecture in a complex organization
Knowledge of accessibility and localization best practices
Familiarity with user experience research principles and practices and how to use data to provide informed user insights
Ability to lead, collaborate and influence (with and without formal authority) engineering, design and product management teams
A positive and resilient personality. You must be able to embrace feedback and have a desire for continuous iteration and improvement
Analytical and strategic mindset
Excellent communication skills, native English speaker
Flexibility to work with geographically distributed teams
Experience working in Agile Development methodology is a plus
Job: *Product Development
Title: UX Writer
Requisition ID: 20000FCK
Other Locations: United States
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