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AT&T Knowledge System Manager-TW2 (Government) in Columbia, Maryland

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for a Knowledge System Manager - To assist in the development and definition of knowledge management systems and documentation.

Description of Job Duties/Responsibilities:

  • Assisting in the development and definition of knowledge management systems and documentation

  • Creating Engineering and Operational related documentation (Deliverables, SOPs, Work Instructions, etc.)

  • Working in conjunction with appropriate parties to identify, design, develop, and implement processes, procedures, and reusable templates that support or enhance the knowledge management capabilities across the Program.

  • Providing the day-to-day operational services in support of infrastructure, hardware, software, and systems

  • Maintaining knowledge of computer system capabilities, business processes, and workflow.

Required Clearance: Candidate must have a TSSCI with Polygraph. (#polygraph)

Required Qualifications: A Bachelor’s Degree and six (6) years of experience with technical drawings and AutoCAD or similar software. Have a thorough working knowledge of reading RFP’s, blueprints, specifications, and system documentation. Working knowledge of drafting methods and basic understanding of engineering drawings and principles. Appreciation of construction methods and schedules.

Desired Qualifications: Experience working with cabling infrastructure.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V