AT&T Network Field Support Specialist (Government) in Columbia, Maryland
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.
AT&T has an opening for a Network Field Support Specialist - To perform maintenance, sustainment of existing networks, and identification/correction of issues.
Description of Job Duties/Responsibilities:
Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation
Support network upgrade projects or initiatives
Replace failed networking components as needed
Support end-user connectivity needs
Support the installation, maintenance, operation, and security of the LAN infrastructure and network devices
Manage access to network segments and resources in compliance with network access policies
Update and refresh hardware, operating systems, and software to provide needed functionality and security
Abide by change and configuration management standards
Required Clearance: Candidate must be clearable.
Required Qualifications: Four (4) years of experience in programs and contracts of similar scope, type, and complexity are required. Associate's degree in engineering technology from an accredited college is required. Two (2) years of additional network engineering experience may be substituted for an Associate's degree.
Certifications: An IAT level II baseline certification as defined by DoD 8570.01-M is required. CCNA, or equivalent, certification or higher required. Both certifications are REQUIRED for this position.
Experience with installation and configuration of any levels of network devices, such as firewalls, switches, routers, cabling, Cisco, Brocade, or Juniper devices is a plus.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
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