TeleTech Property & Casualty Licensed Agent – Inbound Customer Service in Concord, North Carolina
Be appreciated for the knowledge and experience you have gained in the insurance industry. Veterans, active-duty Guard and Reserve, and military spouses are highly encouraged to apply. As a TTEC Property & Casualty Licensed Agent for one of the world’s most respected and trusted brands, you’ll be taking inbound calls and other member inquiries for one of the most highly-respected providers in the nation.
You will identify customers' insurance needs, recommends packages of coverage tailored toward the members, sell the benefits of becoming a member and close the sale in a relaxed, no-pressure environment.
What you’ll experience in this career:
Take inbound calls to qualify members for auto and renter’s insurance
Ability to understand the members’ life events that may offer sales cues for additional opportunities to meet the member’s needs and facility the member’s financial security
Cross sell insurance products, identify sales leads, and follow up with outbound calls to finalize a sale
Follow all appropriate guidelines for the career, state, and company
No cold calling
Experience you’ll need or want to be successful:
Active Property and Casualty license; must remain compliant with licensing requirements
High school diploma or equivalent
Ability to work in a fast-paced and changing environment
Ability to be empathetic, positive and upbeat in written and verbal communications
Aptitude for multitasking in a Windows operating system computer environment
Our customer experience champions like you receive:
Company-paid CEUs and licensing renewal fees
Monthly performance-based bonuses
Career advancement opportunities
Employee Rewards and Discounts
And much, much more!
For more information on the TTEC experience, visit www.ttecjobs.com #ExperienceTTEC throughout social media to experience the global conversation for yourself.
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Job: *_Customer Care Representative
Title: Property & Casualty Licensed Agent – Inbound Customer Service
Requisition ID: 02A8K