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Samaritan Health Services IS-Trainer I in Corvallis, Oregon

SHS Corporate * SHS IS Service Operations

Corvallis, OR

Technical/ Information Services

1.0 (80 hrs/pp), Day,

  • JOB SUMMARY/PURPOSE

  • Participates within a team environment with the responsibility for technical training curriculum design, development and maintenance on assigned information systems. Delivers instruction to workforce via classroom learning, orientation of new employees, coaching and mentoring to improve performance and evaluation of educational activities. Responsible for obtaining and maintaining knowledge of software functionality.

  • DEPARTMENT DESCRIPTION

  • Information Services is committed to providing leadership, support and coordination of technology and project management services at Samaritan Health Services. The IS Customer Experience functions manages the operations of our existing services. Our team includes the 24/7 service desk, desktop solutions, application operations, EHR operations and operations development.

  • EXPERIENCE/EDUCATION/QUALIFICATIONS

  • Bachelor's degree (preferably in a related field) or equivalent work experience required.

  • Experience in Information Technology and/or technical training required.

  • One (1) Epic certification/proficiency required within six (6) months of hire.

  • Experience and/or training with MS Office and media equipment required.

  • Experience and/or training in teaching, distance and/or computer based learning preferred.

  • Experience in a healthcare environment preferred.

  • KNOWLEDGE/SKILLS/ABILITIES

  • Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues.

  • Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.

  • Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution.

  • Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership.

  • PHYSICAL DEMANDS

  • Rarely (1 - 10% of the time)

Occasionally (11 - 33% of the time)

Frequently (34 - 66% of the time)

Continually (67 – 100% of the time)

CLIMB - STAIRS

LIFT(Floor to Waist: 0"-36") 0-20 Lbs

LIFT(Knee to chest: 24"-54") 0 - 20 Lbs

BEND FORWARDat waist

LIFT(Waist to Eye: up to 54") 0 - 20 Lbs

CARRY1-handed, 0 - 20 pounds

CARRY2-handed, 0 - 20 pounds

KNEEL(on knees)

STAND

WALK - LEVEL SURFACE

REACH– Upward

ROTATE TRUNKStanding

PUSH(0-20 pounds force)

PULL(0-20 pounds force)

SIT

ROTATE TRUNKSitting

REACH- Forward

MANUAL DEXTERITYHands/wrists

FINGER DEXTERITY

PINCHFingers

GRASPHand/Fist

None specified

Posted: 05/10/2019

Req #: 44489

Start Time: 0800 (8:00 am)

Weekend Required: Occasional

Overtime Rule: Exempt

End Time: 1630 (4:30 pm)

Salary Range: $27.03 - $40.54

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