Samaritan Health Services IS-Trainer II in Corvallis, Oregon
SHS Corporate * SHS IS Service Operations
Technical/ Information Services
1.0 (80 hrs/pp), Day,
Participates within a team environment with the responsibility for technical training curriculum design, development and maintenance on assigned information systems. Delivers instruction to workforce via classroom learning, orientation of new employees, coaching and mentoring to improve performance and evaluation of educational activities. Responsible for obtaining and maintaining knowledge of software functionality. Provides customer feedback to the software design and operations teams on potential system improvements. Mentors junior trainers.
- Trainer for Epic ASAP application. The IS Trainer II will maintain curriculum, upgrade documentation and participate in site visits and other training opportunities for personalization and efficiency work.
Information Services is committed to providing leadership, support and coordination of technology and project management services at Samaritan Health Services. The IS Customer Experience functions manages the operations of our existing services. Our team includes the 24/7 service desk, desktop solutions, application operations, EHR operations and operations development.
Bachelor's degree (preferably in a related field) or equivalent work experience required.
Three (3) years experience in Information Technology and/or technical training required.
One (1) Epic certification/proficiency required within six (6) months of hire.
Experience and/or training with MS Office and media equipment required.
Experience and/or training in teaching, distance and/or computer based learning preferred.
Experience in a healthcare environment preferred.
Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues.
Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.
Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution.
Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership.
Rarely (1 - 10% of the time)
Occasionally (11 - 33% of the time)
Frequently (34 - 66% of the time)
Continually (67 – 100% of the time)
CLIMB - STAIRS
LIFT(Floor to Waist: 0"-36") 0-20 Lbs
LIFT(Knee to chest: 24"-54") 0 - 20 Lbs
BEND FORWARDat waist
LIFT(Waist to Eye: up to 54") 0 - 20 Lbs
CARRY1-handed, 0 - 20 pounds
CARRY2-handed, 0 - 20 pounds
WALK - LEVEL SURFACE
PUSH(0-20 pounds force)
PULL(0-20 pounds force)
Req #: 44415
Start Time: 0800 (8:00 am)
Weekend Required: Occasional
Overtime Rule: Exempt
End Time: 1630 (4:30 pm)
Salary Range: $31.33 - $47.00