Samaritan Health Services SMS Account Rep I in Corvallis, Oregon
Samaritan Lebanon Community Hospital * LCH Durable Medical Supplies
Corvallis , OR
1.0 (80 hrs/pp), Day,
Performs customer service, clerical and billing duties to ensure accurate and timely dispensing of Durable Medical Equipment to patients.
The Samaritan Medical Supplies team assists people of all ages with their home medical supply needs. Services include respiratory therapy and oxygen, orthopedic bracing, post-injury or surgery mobility equipment, special attention to customer/patient needs and free local delivery.
High School diploma or equivalent required.
One (1) year office, billing, finance, collections or accounting experience required. Medical office/billing or DME related experience preferred.
Experience or training with computer applications required.
Typing speed of 35 wpm required.
DME Specialist Certification (CDME) preferred.
Experience or training with medical/insurance terminology preferred
While all SMS jobs are posted under Samaritan Lebanon Community Hospital, physical location may vary. This position is physically located in Corvallis.
Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
Knowledge of Durable Medical Equipment, personal protective and safety equipment, multi-line phones, computer systems, point of sale systems and all other office equipment.
Knowledge of government and commercial insurance compliance/regulatory/billing requirements including local coverage determinations (LCDS), contracted providers, referral procedures, coding and billing information.
Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Medical Terminology: Knowledge of medical records, procedures and terminology. Ability to read, interpret and apply policies, procedures, laws and regulations.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Rarely (1 - 10% of the time)
Occasionally (11 - 33% of the time)
Frequently (34 - 66% of the time)
Continually (67 – 100% of the time)
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 – 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
BEND FORWARD at waist
KNEEL (on knees)
WALK – LEVEL SURFACE
ROTATE TRUNK Standing
REACH - Upward
PUSH (0 - 20 pounds force)
PULL (0 - 20 pounds force)
ROTATE TRUNK Sitting
REACH - Forward
MANUAL DEXTERITY Hands/wrists
Req #: 42102
Start Time: 0830 (8:30am)
Weekend Required: None
Overtime Rule: 40
End Time: 1700 (5:00 pm)
Salary Range: $13.30 - $19.52