Samaritan Health Services SMS Account Rep I in Corvallis, Oregon

Samaritan Lebanon Community Hospital * LCH Durable Medical Supplies

Corvallis , OR

Clerical/ Trade

1.0 (80 hrs/pp), Day,

  • JOB SUMMARY/PURPOSE

  • Performs customer service, clerical and billing duties to ensure accurate and timely dispensing of Durable Medical Equipment to patients.

  • DEPARTMENT DESCRIPTION

  • The Samaritan Medical Supplies team assists people of all ages with their home medical supply needs. Services include respiratory therapy and oxygen, orthopedic bracing, post-injury or surgery mobility equipment, special attention to customer/patient needs and free local delivery.

  • EXPERIENCE/EDUCATION/QUALIFICATIONS

  • High School diploma or equivalent required.

  • One (1) year office, billing, finance, collections or accounting experience required. Medical office/billing or DME related experience preferred.

  • Experience or training with computer applications required.

  • Typing speed of 35 wpm required.

  • DME Specialist Certification (CDME) preferred.

  • Experience or training with medical/insurance terminology preferred

While all SMS jobs are posted under Samaritan Lebanon Community Hospital, physical location may vary. This position is physically located in Corvallis.

  • KNOWLEDGE/SKILLS/ABILITIES

  • Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.

  • Knowledge of Durable Medical Equipment, personal protective and safety equipment, multi-line phones, computer systems, point of sale systems and all other office equipment.

  • Knowledge of government and commercial insurance compliance/regulatory/billing requirements including local coverage determinations (LCDS), contracted providers, referral procedures, coding and billing information.

  • Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

  • Medical Terminology: Knowledge of medical records, procedures and terminology. Ability to read, interpret and apply policies, procedures, laws and regulations.

  • Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

  • PHYSICAL DEMANDS

  • Rarely (1 - 10% of the time)

Occasionally (11 - 33% of the time)

Frequently (34 - 66% of the time)

Continually (67 – 100% of the time)

CLIMB - STAIRS

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

LIFT (Knee to chest: 24"-54") 0 – 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

BEND FORWARD at waist

KNEEL (on knees)

STAND

WALK – LEVEL SURFACE

ROTATE TRUNK Standing

REACH - Upward

PUSH (0 - 20 pounds force)

PULL (0 - 20 pounds force)

SIT

ROTATE TRUNK Sitting

REACH - Forward

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist

None specified

Posted: 09/14/2018

Req #: 42102

Start Time: 0830 (8:30am)

Weekend Required: None

Overtime Rule: 40

End Time: 1700 (5:00 pm)

Salary Range: $13.30 - $19.52