Transdev Manager Operations in Crestview, Florida

Overview

Transdev is seeking a Transit Operations Manager in Crestview, FL. The Operations Manager (Fixed Route) reports directly to the General Manager in managing daily operations to include but not limited to; route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This is a fixed route and paratransit service location.

This is for proposed business all offers are contingent upon Transdev's award of the contract.

Responsibilities

  • Ensuring all operational performance goals are met.

  • Providing effective operations design, system scheduling, and management.

  • Providing effective quality assurance and continual improvement.

  • Responsible for administering and documenting discipline.

  • Performs financial analysis and assists with budget preparations and revisions.

  • Coordinates the collection and delivery of performance data throughout the location including data from Maintenance, Operations, Human Resources, Safety and Finance.

  • Performs periodic audits and validation of accruals and payroll to ensure accuracy and compliance with regulations and Company policy.

  • Attending client meetings as required.

Qualifications

Education, Licensing, and Certifications :

  • High school diploma or equivalent, such as GED, required.

  • BA/BS in transportation or logistics preferred.

Experience, Skills, and Knowledge Required:

  • 3 or more years operations experience in a transit environment.

  • 3 or more year’s previous supervisory/management experience in Transit.

  • Experience working in a fast-paced, high pressure environment.

  • Experience dealing with the Union and working in the transportation industry a must.

  • Must be able to demonstrate poise, tact, diplomacy and possesses good judgment and discretion.

  • Must possess ability to lead and motivate employees.

  • Experience dealing with federal, state, and local agencies (i.e., DOT, FTA, OSHA, etc.).

  • Excellent communication skills both written and oral.

  • Proven adult training skills and ability to make presentations a must.

  • Detail oriented, well organized, and possess effective time management skills.

  • Proven customer service and interpersonal skills a must.

  • General knowledge of Windows-based computer operating system and Microsoft office package.

  • Must be able to work as a member of the team.

  • Ability to interact professionally with internal and external customer on all levels and be able to work well with diverse groups.

  • Must be able to work flexible hours or shifts.

  • Thorough knowledge of basic laws, ordinances and regulations underlying the transit operation

  • Thorough knowledge of the methods of operation of the transit system’s staff and operational departments

  • Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs

  • Good written and oral communication skills

  • Ability to organize and perform work efficiently; strong attention to details

  • Ability to work effectively with labor; may include labor grievances and negotiations

  • Travel requirement (as a percent): <5% travel for occasional meetings

Pre-Employment Requirements:

  • Must submit to drug testing and a criminal background check

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.

  • Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.

  • Frequently required to sit. Occasionally required to climb or balance; stoop, kneel crouch or crawl; and smell. Occasionally required to lift up to 25 pounds.

  • Up to 30% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations.

  • Must be able to work in extreme heat and cold and in a damp environment with moderate noise.

  • Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.

For more information please visit our website at www.transdevna.com/careers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Requisition ID 2018-9152

Position Category Management & Above

Internal Reference 921

Company/Division Transdev Services